Experience

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  Sodexo

  Jan 2017 - May 2018

  Marketing ambassador

  • Planned and facilitated dining hall sponsored events on campus.• Exercised proficient communication skills to report relevant.• Consulting with students from different cultures; encouraged them to provide feedback about their experiences in the dining hall and retail store.• Composed social media posts to maintain student activity updates.

• 

  Apollo english vietnam

  Jun 2017 - Sept 2019

  English assistance and marketing intern

  • Operated as a liaison between students and their professor in a diverse environment.• Contacted parents weekly to provide feedback on their children’s language learning progress.• Facilitated connection events between youths and professors to establish further learning opportunities.P/s: I only work in the summer of 2017 - 2019

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  Gnc

  Dec 2018 - Feb 2021

  Top sale assistance

  • Consistent been on top 20% sale associate in the region• Managed points of service to efficiently handle cash transactions upwards of $2500 each shift• Consistently exceeded company sales goals by providing superb customer service and revenue-driving skills• Successfully guided average of 30 customers per shift through health initiative program to reach customer's goal

• 

  Greenchoice, pbc

  May 2020 - Aug 2020

  Brand marketing & partnership intern

  • Analyzed data to optimize marketing strategies, create and manage the sales funnel to meet/exceed the monthly KPI• Outreach to dietitians, food brands to increase the GreenChoice app awareness with 340,000 of trust data sources• Generated and nurtured hundreds of leads in sales pipeline in HubSpot• Analyze hundreds of backlinks using SERP analysis in SEO to optimize keywords to increase industry rankings• Collaborated weekly with CEO and teammates to reflect, develop tactics, set goals and improve Show less

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  Amazon

  May 2021 - now

  - Managed and mentored 60-100 employees while modifying workforce allocation to fit station needs- Analyzing historical data to plan labor and rate appropriately. Execute in operation to hit the plan - Collaborated with learning team, HR, and site leads to resolve complex logistical and statistical problem- Ownership of cost metric for the site to ensure operation running efficiency - Integrated Lean Sigma principle to increase process efficiency in daily operation to meet customer promise- Engaging with associates to create a productive environment. Show less

  • Operations Manager

    Jan 2024 - now

  • Area Manager II, Operations

    Mar 2022 - Dec 2023

  • Area Manager I, Operations

    May 2021 - Mar 2022