Experience

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  Citi

  Jan 2015 - Aug 2018

  Senior application support specialist

  - ID management with accordance to policy and standards- Leading of internal Process Control Manual administration team- Entitlement review in order to compliance standards- Data analysis and taking part in process reengineering - Application level update process migration- Continuity of Business tests and preparations

• 

  Billennium

  Feb 2019 - Jan 2023

  Salesforce administrator

  Salesforce Support Specialist - Administration of below areas:- System Maintenance process- System Configuration execution- Incident Management process- Problem Management process- SSR Management process- Tests / Analysis - RCA- Knowledge Base Administration- Cooperation with Business and Dev Teams

• 

  Sii poland

  Feb 2023 - now

  Salesforce administrator