Experience

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  Polynesian cultural center

  Sept 2019 - Dec 2019

  Food service worker

  Welcomed 300 guests in a friendly and inviting manner before serving food at the buffet line.Ensured the food line was properly stocked by adding nourishment to lines.Worked as a team to increase customer satisfaction from 85 % to 92%.Answered any questions guests had and provided the solution to any unexpected requests.Communicated effectively with more than 150 guests to offer high-quality time.*Awarded “Employee of the Month” in December of 2019.

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  Polynesian cultural center

  Feb 2020 - Mar 2020

  Japanese tour guide

  Toured and showed around the Polynesian cultural center to 5-30 Japanese guests. I provided them with a memorable great experience with professional knowledge about Polynesian culture. Planned a tour according to the customer's needs. Act professionally in any unexpected situation.Always put customers in the center during the tour. I have cultivated some skills to manage and lead a group, communicate effectively, and promote.

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  Baskin robin's

  Jun 2020 - Aug 2021

  Baskin robbins

  Greeted guests and provided them with fresh and delicious ice cream. Prepared freshly made ice cream within less than 5 minutes. Prepared more than 300+ ice creams a day, greeting an average of 200+ guests a day.Maintained 90% of customer satisfaction.The revenue of our store were the 1st out of 120 other stores in Kanto area. Maintained a clean and organized store environment.Reached out to any customers in need.

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  N-with

  Feb 2023 - Oct 2023

  Designer, marketer
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  Zeals

  Oct 2023 - now

  Communication designer