Experience

• 

  Swift roofing

  Jun 2002 - Jun 2006

  Roof slater and tiler

  Completed aprenticeship in Roof slating and Tiling at National construction college and site work.

• 

  Velux

  Jun 2006 - now

  Installation of Windows, Flashing's, Electrics Smoke vent systems, Blinds,Toolbox Talks etc.My current role includes dealing with many customers, not only on a one to one basis, but through other means of communication such as telephone calls and email, demonstrating my ability to converse professionally in both verbal and written format. We have a wide range of customers, starting from Homeowners right through to Building Sites with Merchants and Architects. This experience has taught me the essential importance of working professionally to ensure customers are receiving a confident and excellent service, meanwhile securing future business for the company in which I am representing. I am required to cover a wide area including Kent, Sussex and London with nights away in Scotland and other parts of the UK wherever necessary. I am an extremely reliable and efficient member of any team, demonstrated by my flexibility and resilience to conduct myself in any way which is to the benefit for the company I represent. I consistently comply with company regulations, through ensuring paperwork is completed to a high standard. On a daily basis I am required to complete work logs, answering emails and communicating with the main office. I use SAP, CRM and MAM systems on a daily basis and am very confident in using these for recording and researching information required. Within the role of a Service Technician, I am usually working by myself the majority of the time. However, I am in constant communication with our team at Head Office and other field based staff working together to make the day more organised for both the service team and the Head Office. Also, I have helped other service technicians on more difficult tasks including training new technicians when they have been appointed in to the business, showing my ability to take a leadership role wherever necessary, supporting other colleagues and sharing my knowledge to support the company to progress. Show less

  • Field Service Manager

    Mar 2024 - now

  • Service Technician

    Jun 2006 - Mar 2024
• 

  Mss kawasaki

  Jan 2012 - Jul 2013

  Voluntary work

  Attended every Saturday and helped with any duties including stripping motorcycles ready for conversion to race and helping build these race bikes as well as loading and unloading the race lorry. travelling to race meetings such as north west 200 and Isle of Man TT , erect awning, set up and break down as well as any duties needed during race week.