Experience

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  Confinemondo

  Sept 2016 - Dec 2018

  Tutor

  - Tutoring Italian students that come and study in sixth form in the UK- Communicating with heads of sixth forms as well as host families- Organising coach trips and arrange accommodation for university open day trips- Having excellent customer satisfaction ratings with high reviews

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  Thaï express

  Oct 2016 - Dec 2016

  Waitress
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  Oxford active

  Jan 2018 - Dec 2018

  Activity leader

  - Organising activities for children as well as large groups of international students- Communicating with parents about children’s progress- Tour guiding in Oxford and London- Producing risk assessment- Completion of intensive safeguarding course

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  At your service catering & event planning

  Apr 2018 - Jul 2018

  Waitress
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  Gsk

  Jun 2019 - Jan 2021

  - Planning meetings for HRBLs to discuss succession plans for talent in Enterprise and Business key roles.- Organising Presidents Forum for the Pharma Commercial business for talent exchange purposes.- Internal research and external benchmarking to implement GSK’s values and expectations.- Contacting business schools to develop personalised learning for SVPs and VPs.- Resource alignment check to transition from an old Management Essentials to New Leaders, learning materials for managers.- External practices benchmarking to implement ERGs (employee resource groups) to foster a diverse and inclusive workplace (inclusion and diversity initiative). Show less

  • Human Resources Administrator

    Sept 2020 - Jan 2021

  • HR Industrial Placement

    Jun 2019 - Sept 2020
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  Bt consulting group

  Jan 2021 - Jun 2021

  Associate consultant
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  Tinies

  Jan 2021 - Jun 2021

  Early years practitioner
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  Dhl supply chain

  Sept 2021 - now

  Multi-user warehouse - Sherwin Williams, Hill's, ILLVA Disaronno, Ye Old Oak, IPN (Consumer)• Ownership of customer relationships - leading KPI meetings• Supporting all CI initiatives arising from the operational team and customer requests to improve service level provided plus operational efficiency and/or cost saving opportunities• Liaising with transport, planning, customer services, operations departments on a daily basis• Conducting data analysis to find consolidation opportunities for customers in order to improve service levels for certain locations + reduce trips numbers to same locations Show less BMW VDC (Manufacturing Logistics)• Shift Manager for yard (vehicle movements and storage)• Quality Manager (preparing the site for ISO-9001 audit and internal audits)• Shift Manager for Driven Moves operation (single vehicle transport, drivers recruitment, Customer Experience Programs, Hypercare involvement – financial analysis of invoices as well as implementing operational adjustments)• Development: OMS first Choice Master Bronze, ISO9001:2015 Auditor, GoGreen facilitator• HR (site wide consultations for banked hours) Show less Multi-user warehouse - Amazon Prime BWS, Henkel Pro, Reckitt Benckiser, Croda, Graphic Packaging, Sherwin Williams, Evergreen, TJX (Retail and Consumer)• Operations Management (individual and team management e.g. briefs, handovers)• Compliance (SOPs, SSOWs and work instructions creation and implementation, toolbox talks, safety conversations)• People Management (one to ones, process confirmations, driving standards, team recruitment and development, investigation, and disciplinary hearings, site wide consultation meetings due to site closure – redeployment/redundancy + TUPE consultations)• In charge of Amazon BWS prime operation in peak periods (Black Friday/Christmas/New Year) Show less

  • Customer Account Manager

    Jun 2024 - now

  • Account Manager

    Sept 2023 - Jun 2024

  • Shift Manager

    Sept 2022 - Sept 2023

  • First Line Manager

    Sept 2021 - Sept 2022