
Timeline
About me
Team lead/Incident manager Customer support at Iptor Sweden
Education

Staffanskolan
1977 - 1980Gymnasieexamen naturvetenskaplig linje
Umeå universitet / umeå university
1981 - 1984Bachelor's degree systemvetenskap
Experience

Iptor
Jan 1985 - nowTeam lead Customer support Nordics
Apr 2024 - nowIncident Manager and Business Consultant, customer support
Sept 2021 - nowBusiness Consultant, customer support
Jan 2002 - Sept 2021Business Consultant
Sept 1984 - Dec 2001Finance Manager
Jan 1985 - Dec 1999
Licenses & Certifications
- View certificate

Attitudes for service
Dale carnegie trainingApr 2017 - View certificate

Outstanding customer service
Dale carnegie trainingOct 2017 - View certificate

Managing customer expectations
Dale carnegie trainingMay 2017 
Itil version 3 foundation examination
Pink elephant emea ltdAug 2007- View certificate

Disagree agreeably
Dale carnegie trainingNov 2017 - View certificate

Adjust to change
Dale carnegie trainingSept 2017 - View certificate

Analyze problems and make decisions
Dale carnegie trainingOct 2017
Languages
- enEnglish
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