Experience

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  Cross marketing

  May 2008 - Sept 2011

  Brand promotion supervisor

  Clearly communicate sales targets and retail execution objectives to Reps and Merchandisers so that they remain well informed of their required responsibilities.Sales promotion – Drive and Implement agreed promotions in all retail environments as per sales plan. Initiate, develop and activate local promotion and implement at in store/ bar level to cover the gaps within trade Create and develop highly effective relationship with the trade and key business partners. Intelligence report on competitive activities within assigned territory. Promotes/sells/secures orders from existing and prospective customers through arelationship‐based approach. Establishes, develops and maintains business relationships with current customers andprospective customers in assigned territory. Participated in the keeping current with supply and demand, changing trends, economicindicators, and competitors.Activate sales promotions ,merchandising, deployment of promotional materials,brand awareness campaigns in assigned territory. Show less

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  Sterling bank plc

  Jan 2012 - Apr 2017

  Responsible for managing new and existing customers, account and developing them to their full potential to ensure consistent recurring revenues. Also in charge of providing clients with a service that continually delivers significant value and meets their needs.Key Responsibilities: Identifying, researching and targeting new business prospects. Liaising with new and existing clients over the phone and meeting them face to face. Developing strong working relationships with prospective new clients.Implementing sales and marketing strategies and plans.Maintain and strengthen a large portfolio of clients.Bringing together necessary resources to deliver on client objectives.Coach, mentor and motivate sales team.Producing weekly and monthly pipeline reports for management purposes. Selling bank’s liabilities, risk assets products via telephone, online and also on the field. Show less Responded promptly and resolved customer inquiries and complaints.Investigated and resolved service issues and/or product problems.Managed customers’ database accounts, performed customer verification and processed applications, orders and requests.Worked with administration: forwarded requests and unresolved issues to the designated resource by communicating and coordinating with internal departments.Kept records of customer interactions and actions taken, including – transactions, comments, inquiries and complaints.Provided customer service team with feedback.Met with other team managers to discuss possible improvements in customer service and company’s products.Manage upset customers, conflicts and challenging situationsDeliver outstanding service, exceed expectations and build long-term loyalty. Show less

  • Business Development Officer

    Mar 2013 - Apr 2017

  • Customer Care(intern)

    Jan 2012 - Feb 2013
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  Oxford commercial services international

  Jul 2017 - Mar 2022

  Business development manager

  • Engage with internal and external customers/teams to improve products and business processes.•Managing and retaining relationships with existing clients.•Increased client base of the company.•Negotiated with stakeholders•Prepare sales contracts ensuring adherence to law-established estate rules and guidelines.• Execute the strategic business development plan while working with key internal stakeholders (e.g., AWS service teams, legal, support)

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  Tom realtors and associates

  Aug 2020 - now

  Marketing communications specialist

  • Engaged with internal and external customers, teams to improve products and business processes. • Developed and executed creative marketing communication strategies, plans and approaches to help market the company’s products and services. • Participated in event marketing process, set up road shows and followed-up with committed investors. • Developed communications budget and ensure communications plans are achieved timely within the budget. • Develop and implement digital marketing communication strategies needed to reach the company’s target audience through digital channels. • Engage prospects and customers through telemarketing and cold calling. • Identified new and existing public relations initiatives opportunities to promote organizational initiatives.• Planned and implemented communications and marketing campaigns to grow patronage for company products. Show less