Experience

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  Dell technologies

  Aug 2006 - Apr 2022

  • Implemented a database solution to decrease factory imaging download times and saved an ~$12M a year. • Developed a python application to capture metrics from factory logs to reduce factory download time and later used for data science metrics• Architect and develop programs using Python and C# with Visual Studio to automate manual operating system tasks including building databases and zipping files needed to perform monthly job duties• Consistently problem solve in order to identify and simplify processes such as creating a solution to track Microsoft OS versioning and match drivers to the OS version• Maintain and update factory automation code and scripts using Python coding language to update content and improve speed of code• Work in an Agile Development group and contribute to sprints• Support over a hundred business and school accounts with testing and trouble shooting.• Love to learn new technologies and easily achieved mastery of new tools, languages, and operating systems• Organized and managed multiple projects, set priorities, and worked independently under aggressive timelines. Show less • Level Three Factory Support Engineer. Troubleshooting ambiguous factory issues with multiple imaging technologies including Microsoft Deployment Toolkit (MDT), System Center Configuration Manager (SCCM), and Dell Image Assist (DIA). • Applied expert analytical skills to manage issue queue, troubleshoot, and root-cause Dell factory issues for custom imaging.• Build “Driver Packs” to create and update drivers and applications to support multiple customers• Expert knowledge of Dell computer hardware and software. Building and taking apart PCs. Show less • Responsible for developing and documenting all Client Test Engineering test cases for newly developed or current hardware and software products. Sustained/developed test tools for use throughout Client Test Engineering. Part of an automation programming team that increased productivity and scope of testing.• Developed testing for driver and application updates for Dell Notebooks and Desktops• Saved time and increased productivity by automating the test download process• Created Web Applications using ASP.NET, C#, Visual Studio 2008, and later upgraded to Visual Studio 2010• Used Visual Studio Team System (VSTS) and Team Foundation Server (TFS) for source control and project tracking Show less

  • Principal Software Engineer

    May 2017 - Apr 2022

  • Senior Systems Development Engineer

    Jun 2009 - May 2017

  • Software Engineer Advisor

    Aug 2006 - Jun 2009
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  Keller willams cedar park

  Nov 2022 - now

  Realtor - keller williams

  Real Estate Agent Covering Austin and surrounding areas.