Experience

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  Lrp capital

  Jun 2007 - Aug 2008

  Lead it

  Managed over 100 employees on a day to day basis with IT related support, including IPBBX software and servers. Worked directly with a partner IT director on project management, implementation and development for various internal company opportunities.

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  Star communications, inc.

  Aug 2008 - now

  Star Communications, Inc. is a national provider of wireless products and services focusing on fulfillment, deployment, and support of wireless solutions for Fortune 1000, Government, Education and Small and Medium sized businesses.As the director of client services, I am directly responsible for overseeing the day-to-day operation of our staff members in accordance with best practices, policies and procedures. I promote positive outcomes and oversee the relationship of our clients, in addition to managing the on-boarding of new accounts. Other responsibilities include providing direct supervision, training, and development of our staff members, as well as actively collaborating with upper management on various opportunities. Show less Star Communications, Inc. is a national provider of wireless products and services focusing on fulfillment, deployment, and support of wireless solutions for Fortune 1000, Government, Education and Small and Medium sized businesses.As client services manager, this role involves an extensive variety of services and management including the following. Fulfillment of wireless devices across all major carriers nationwide. Single point of contact for AT&T, Verizon Wireless, T-Mobile and Sprint. Dedicated nationwide wireless account management and support. Business pricing on voice and data wireless service and discounts across all carriers. Device monitoring, management and reporting solutions. International voice and data support as well as consultation. Support help desk for Blackberry, Android, iPhone, Windows Mobile and more. Wireless bill optimization and telecommunications expense management. Show less

  • Consultant

    Oct 2020 - now

  • Director Client Services

    Aug 2018 - Oct 2020

  • Client Services Manager

    Aug 2011 - Aug 2018

  • Sales Support Administrator

    Aug 2008 - Aug 2011
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  Mindglobal

  Oct 2020 - now

  Client manager

  Mindglobal provides corporate wireless management for large enterprises and organizations with 500 to over 65,000 wireless devices. Our clients rely on our end-to-end best practice lifecycle services to streamline their wireless program. Mindglobal manages help desk, enrollment/inventory management, procurement, monthly rate plan optimization and advisory services while delivering a cross-carrier, strategic visual into usage patterns and cost trends specific to wireless.www.mindglobal.com Show less