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Marcella DeHerrera

Marcella DeHerrera

Marketing Services Representative

Followers of Marcella DeHerrera1000 followers
location of Marcella DeHerreraPrescott Valley, Arizona, United States

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  • Timeline

  • About me

    Customer Service Representative Team Lead at Sykes Enterprises, Inc.

  • Education

    • University of Arizona

      1984 - 1988
      Bachelor of Applied Science (BASc) Registered Nursing/Registered Nurse 4

    • Rio Salado College

      2008 - 2011
      Associate's degree Computer Technology/Computer Systems Technology 4

      Computer Technology

  • Experience

    • Televerde

      Aug 2008 - Aug 2013
      Marketing Services Representative

      *Outbound calling into Enterprise, SME, and OEM organizations to engage in high level discussion surrounding technology, such as ERP, CRM, and Bi. *Articulate benefits, features, and competitive products and services offered by leading technology companies.*Consistent in exceeding quarterly sales*Skilled in a variety of proven sales techniques including SPIN Selling, Integrity Selling, and Vito Selling*Proficient in leveraging a diverse set of proven sales techniques to deliver a high sales conversion*Advanced Technical aptitude in enterprise systems including software and operating systems*Professional mission to deliver high sales conversion, accelerate sales cycles and promote strategic account growth. Show less

    • Telereach

      Nov 2014 - Sept 2015
      ISR

    • Sykes Enterprises, Inc.

      Sept 2015 - now
      Customer Service Representative Team Lead

      Customer Service Representative

  • Licenses & Certifications