Michael Chan

Experience

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  Target

  Jun 2015 - Sept 2015

  Cashier

  Greeted and provided customer service to each customer.Performed multiple tasks including receiving payments, scanning items, providing change, and processing card transactions. Handled thousands of dollars in exchanges daily.Evaluated as all green in the areas of speed, friendliness, and efficiency on monthly check ins.Exceeded the weekly quota of credit card sales.

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  Target

  Jul 2016 - Sept 2016

  Closing Zoner

  Greeted customers warmly and provided superior guest experiences.Addressed guest inquiries, problems, and complaints while providing above-average customer service.Assisted in complex cases along with a manager to help the customers receive better prices for their products.Worked as a team to maintain visually appealing and effective displays for guests convenience.Continually replenished stock and arranged products to allow for a more pleasant shopping experience.

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  California Polytechnic State University-San Luis Obispo

  Jun 2017 - Sept 2017

  California Polytechnic State University Advanced Biomedical Engineering Internship

  Developed a frequency modulated continuous wave ultra-wideband radar-based monitoring system designed to assist senior citizens living on their own in case of emergencies. Simulated in Matlab and Simulink location of objects in a room using a three antenna model and a triangulation algorithm.Maintained an open communication with the advising professor to further the project.Made large improvements on code efficiency and object locating algorithms.Worked on a team to increase the yield per time on the project. Show less

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  California Polytechnic State University-San Luis Obispo

  Mar 2018 - Jun 2018

  Professor Assistant - EE-335 and EE-375

  Assisted professor in performing and evaluating students academic performances.Provided guidance for improvement to students.Committed to meeting and exceeding responsiveness with deadlines.Commended by the assisted professor for responsibly going above and beyond with all requested duties.

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  Atlassian

  Oct 2018 - Jun 2019

  Independent Consultant

  Assisted in the creation of a customer focused environment through the use of various Atlassian products.Triaged and fulfilled tickets through Jira Service Desk for facilities, workplace experience, guest services, and event related inquiries, saving valuable time for more specialized members to stay focused on their specific larger projects.Provided a warm and friendly welcome to all customers, visitors, and employees to the company.Performed flexible assistance and problem solving to all workplace experience members with a positive outlook and proactive approach.Performed day to day maintenance and troubleshooting on various office equipment including but not limited to standing desks, white board construction, and door fastenings.Went above and beyond to assist all other Atlassian teams to help their day and the company in general run smoother and more comfortable.Created a new standard for signage throughout the office with a focus on a consistent look and style. Show less

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  Xilinx

  Jan 2022 - Feb 2022

  Design Verification Engineer
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  AMD

  Feb 2022 - now

  Silicon Design Engineer