Experience

• 

  Jio

  May 2016 - May 2016

  Summer intern

  I had worked as an intern for a period of 1 month in the Kerala Head office of Reliance Jio Infocomm Limited. I had supported the team responsible for CAF ( Customer Application Form) Audit. I had also streamlined channel commission workings and tracked them. I had archived channel onboarding documents and helped in the documentation of compliances and their updating and worked on preparing the Channel F&F Tracker.

• 

  Geo vpl finance pvt ltd

  Nov 2017 - Nov 2017

  Internship project

  I had conducted a study on Employee Engagement Practices with reference to GEO VPL FINANCE LTD. I was able to study the various employee engagement practices, strategies adopted, evaluate the effectiveness of the employee engagement system, and identify the factors affecting them.

• 

  Toastmasters international

  Jun 2019 - Mar 2020

  Sergeant at arms

  Held the position of Sergeant at Arms and was responsible for club property management, meeting room preparation, and hospitality.

• 

  Clear

  Jun 2021 - Aug 2022

  Operations executive- customer success unit

  Minimized Customer attrition by ensuring maximum customer satisfaction, managed to upsell various services to a wide array of customer groups, received a certificate of appreciation for exemplary work done and multiple top notch customer feedback.

• 

  Leadsquared

  Sept 2022 - now

  • Senior Executive Key Accounts

    Apr 2024 - now

  • Executive- Key Accounts

    Sept 2022 - Mar 2024