Experience

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  Johnson inc

  Jan 2001 - Feb 2022

  Technical support specialist

  I have worked in Training and Procedures, Quality and Business Insights. My career at Johnson/RSA is always challenging and very exciting. I have built and supported our on-line Knowledge Management Systems for Underwriting, Group Benefits, Travel and Home Auto, etc. using both RoboHelp and SharePoint. I have built tracking document to automate notifications for Compliance and Risk and also for our in-house Mentoring ProgramI have designed our in-house on-line training and facilitated the training to staff as required Excellent MS Office knowledgeSupport other areas of the business as needed Show less

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  Intact financial corporation

  Jun 2021 - now

  Business advisor ii