Experience

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  Mwu engineering

  Jan 2016 - Sept 2018

  Sales and marketing specialist

  Conducted thorough analysis on competitor's product, cost, and market share, leading to a 20% increase in sales and a 10% increase in market share.Successfully increased market coverage by 25% and product awareness by 50%, resulting in a 10% increase in sales revenue.Improved customer satisfaction by 15% by traveling to conduct product demonstrations and address any concerns.Discussing the competitor's status with the senior management.Schedule visits to current and potential customers to review projects and to build new relationships to further strengthen current ones.Implemented cost analysis strategies that led to a 40% decrease in production costs, resulting in increased profitability for the company. Show less

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  Mwu engineering

  Jan 2019 - now

  Operations manager

  Increased sales by 25% by effectively collaborating with cross-functional teams to develop and implement new programs.Improved product quality by 15% through close coordination with Engineering and manufacturing, reducing customer complaints by 25%.Revamped customer engagement approach through Data Analytics, leading to 15% rise in successful project bids and boosting business impact.Improved order scheduling accuracy by 20% through the implementation of Business Intelligence tools, resulting in increased customer satisfaction.Implemented data analytics strategies to overcome COVID-19 obstacles, resulting in timely project execution and overcoming limited working hours and workforce.Reduced material waste by 20% by implementing innovative production methods, leading to cost savings and improved project outcomes during pandemic.Managed cross-functional team to successfully complete project on-time and within budget, resulting in a 100% client satisfaction rate.Led team to execute project in peak COVID times, resulting in 98% customer satisfaction and a 10% increase in repeat business.Increased sales by 25% by effectively collaborating with cross-functional teams to develop and implement new programs. Show less