Experience

• 

  Riva technologies

  Jan 2015 - Aug 2019

  Hardware software specialist
• 

  Scarecrow communications ltd.

  Aug 2019 - May 2023

  • Information Technology Specialist

    Aug 2019 - May 2023

  • Desktop Support Specialist

    Aug 2019 - Aug 2019
• 

  Concentrix

  Apr 2023 - Jul 2023

  Senior respresentative information technology
• 

  Os solutions

  Nov 2023 - now

  Sr infrastructure engineer

  • - Basic Configuration and maintenance Sophos xg and Fortinet firewall to ensure the security of theorganisation's network infra.• - Implemented and enforced security policies, including SSL VPN configurations.• - Collaborated with the Sophos Support and Fortinet Support to resolve major incidents andimplemented proactive measures.• - Network performance optimisation.• - Sophos XG and Fortinet Firewall SD-Wan configuration as per client requirement i.e application basedspecific routing, load-balancing of multiple wan connections. SLA configuration, etc.• - Windows FileServer user access management and group policy management.• - Synology administration i.e Backup management, user access management, etc.• - Office365 Admin Console management, Google Drive Admin management.• - 2nd Level support and 3rd Level support escalation point of contact. Show less