Cláudia Garcia

Cláudia garcia

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location of Cláudia GarciaGreater Cleveland
Phone number of Cláudia Garcia+91 xxxx xxxxx
Followers of Cláudia Garcia93 followers
  • Timeline

    Sept 2007 - Jan 2010

    Administrative Assistant

    Prefeitura Municipal de Nova Friburgo, RJ
    Jul 2010 - Jan 2016

    Assistant Auditor

    Prefeitura Municipal de Nova Friburgo, RJ
    Jan 2015 - Jan 2016

    Laboratory Assistant

    Universidade Federal Fluminense
    Current Company
    Oct 2018 - now

    Bilingual Quality Assurance and Training Specialist

    Sedgwick
    Seven Hills
  • About me

    Quality Assurance Specialist/Coach at Sedgwick

  • Education

    • Universidade do estado do rio de janeiro

      -
      Bachelor's degree biology/biological sciences, general
  • Experience

    • Prefeitura municipal de nova friburgo, rj

      Sept 2007 - Jan 2010
      Administrative assistant
    • Prefeitura municipal de nova friburgo, rj

      Jul 2010 - Jan 2016
      Assistant auditor

      Responsible for checking the implementation of protocols in the community at individual facilities to evaluate their compliance with environmental requirements under municipal laws.Responsible for the creation of environmental audit reports and certificates for the companies.

    • Universidade federal fluminense

      Jan 2015 - Jan 2016
      Laboratory assistant

      Performed tests and procedures in order to gather data for the development of new medicine.

    • Sedgwick

      Oct 2018 - now

      Responsible for checking the implementation of the quality system, conducting quality assurance audits and monitors and records results from processes and procedures within the company and according to the client's expectations. Continually assesses and evaluates performance and interactions comparing results to predetermined expected ranges and take corrective measures if any deviation is found to facilitate a high level of quality. Call Center Representative providing support services to customers and co-workers.

      • Bilingual Quality Assurance and Training Specialist

        Jun 2019 - now
      • Customer Service Representative

        Oct 2018 - Jun 2019
  • Licenses & Certifications