Laxmi Narayanan G

Experience

• 

  Tata Consultancy Services

  Nov 2011 - Nov 2019

  • Demonstrates knowledge of project management & Human resource management processes, metrics, and measures; and known about when to and can apply technical knowledge to processes, procedures, and tasks.• Provide project leadership, assemble cross functional teams, define roles and work direction and provide regular feedback.• Mapping Client’s requirements and Coordinating, developing and implementing processes line with guidelines.• Works with managers and Human Resources (HR) to manage personnel and staffing issues. Maintaining the highest level of customer service with both the candidates and clients.• Generate and maintain all resource management reports and analytics including utilization and demand / supply gaps.• Coordinating and allocating the associates from different platforms to the team. Monitoring and redeploying the releases within the unit. Having Rich experience in Bench management.• Analyzes competitive data, industry trends, and market conditions to communicate to and educate clients on market conditions.• Preparing the Project metrics to find out the Defects & Actual variance from the Planned & Actual Estimated Hours & Resources. Preparing MIS Reports and Operational reports for the Management Review.• Tracking all mandatory training's and competency and ensure each associate have completed their relevant process training's.• Set up & create the systematic excel trackers & reports to track the data to improve the quality of the projects & find out the Gaps & fix the issues by providing the required support to the team.• Keep good tracker of Vendor payment approval in vendor portal Work closely with Business PMO and Senior Management team to ensure vendor invoices are paid on time invoices are accounted on correct project code. Show less • Plans and co-ordinates with the team's activities to manage and implement project and/or interrelated projects from contract/proposal initiation to final operational stage.• Set up & create the systematic excel trackers & reports to track the data to improve the quality of the projects & find out the Gaps & fix the issues by providing the required support to the team.• Record and manage deviations, risks and issues related to the new or changed service and take necessary corrective action.• Worked on Revenue / Cost / Margin projection, operational parameters and Improvement plans as part of reporting to management team.• Review of POB / WON creation / Monthly billing (FP / T&M/ SLM) and Invoice submission to customer• Interaction with BFM and Ops team on daily basis in supporting their queries and tracking all operational parameters.• Provide project leadership, assemble cross functional teams, define roles and work direction and provide regular feedback.• Timesheet Approval, Export Billing Vitals, Billing Rate Tagging, Task Assignment, Allocation & de-allocation span of Control.• Generate and maintain all resource management reports and analytics including utilization and demand / supply gaps.• Provided required reports at any point of point to support smooth management reviews. Show less • Developing initiatives for improved productivity, building capability and quality enhancement. Preparing MIS and Quality check Documents and share to the Client on a daily basis.• Perform call evaluations and provide coaching/Feedback on performance of team members. Proactively identifies and understands issues, problems, and opportunities and uses the information to draw conclusions.• Demonstrates the drive and commitment to achieve goals and business results with a sense of urgency.• Proactively Identifies potential issues, risks, and mitigating them as early. Effectively conduct performance reviews and arbitrationManaging the risks and issues within the projects and identify key risk triggers, analyze the business and financial impacts and come up with Risk mitigation plan▪Created weekly, monthly and quarterly forecasts and utilization analysis reports to the Delivery team. Show less

  • Assistant Manager

    Jan 2018 - Nov 2019

  • Team Lead

    Jan 2015 - Dec 2017

  • Senior Analyst

    Nov 2011 - Dec 2014
• 

  Innova Solutions

  Jan 2021 - now

  PMO Professional