Sewell Allen Townsend Jr.

Experience

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  United States Marine Corps, Locations Worldwide

  Sept 1984 - Sept 1988

  Captain/Intelligence Officer

  Served as Intelligence Officer for First Force Reconnaissance Company.Conducted intelligence operations and provided analysis for the Department of Defense.Held Top Secret security clearance, ensuring the security and confidentiality of sensitive information.Managed intelligence assignments and operations, improving mission success rates.

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  DialAmerica Marketing

  Oct 1988 - Aug 1989

  Branch Supervisor

  Supervised telemarketing operations and a team of telemarketers.Improved telemarketing strategies, increasing sales conversions.Trained and coached team members to enhance performance and productivity.

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  Truist

  Jan 1989 - Jan 1990

  Branch Supervisor/Customer Service Representative

  Supervised branch operations and customer service activities.Managed a team of customer service representatives to ensure high-quality service.

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  Bank of America

  Jan 1990 - Sept 1996

  Managed international banking operations and transactions.Ensured compliance with international banking regulations.Provided expertise in trade finance and letters of credit. Conducted business analysis and requirements definition to support banking operations for Loan Processing Application transition team following acquisition.Developed and implemented business solutions to improve efficiency. Negotiated letters of credit, made payments, set up loans and bankers acceptances while ensuring accuracy and compliance with the Uniform Commercial Code for Letters of Credit.Coordinated with international clients and banking institutions to facilitate import / export trade finance.

  • International Banking Officer

    Jan 1990 - Sept 1996

  • Business Analyst

    Jan 1993 - Jan 1994

  • Letter of Credit Negoiator

    Jan 1990 - Jan 1993
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  Spherion

  Sept 1996 - Oct 1999

  IT Project Manager

  Managed IT projects for corporate headquarters, ensuring successful implementation and delivery.Coordinated with cross-functional teams to meet project goals and deadlines.Improved IT project management processes, increasing efficiency and reducing costs.

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  SunGard

  Oct 1999 - Sept 2003

  Senior Business Continuity Consultant

  Developed and implemented business continuity and disaster recovery plans.Conducted business impact analyses and disaster recovery testing programs.Provided consulting services to clients, improving their business continuity strategies and resilience.

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  Georgia Institute of Technology

  Jan 2001 - Jan 2006

  Instructor

  College of Computing/Distance Learning/Professional Education - Business Continuity and Disaster RecoveryDeveloped course materials and provided training on business continuity program management.Instructed professional students from IT and business domains on disaster recovery planning and business impact analysis.

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  AT&T

  Mar 2004 - May 2007

  Business Financial Analyst (Consultant for Randstad)

  Conducted financial and business analysis to support telecommunications services.Developed financial models and analyses to support strategic initiatives.Provided insights and recommendations to improve financial performance and operational efficiency.BellSouth Organizations Supported: Product Finance, Benchmarking and Metrics, Financial Planning and Analysis, Long Distance, Management Accounting

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  Ista North America

  May 2007 - Jan 2012

  IT Project Manager - ScrumMaster

  IT Product Development, Product Management, Finance and Accounting, Cash Management, Treasury • Led strategic enterprise application integraton initiatives involving financial and billing systems utilizing SDLC and SCRUM/Agile Methodologies employing and implementing a broad range of technologies, principles, and methodologies including Service Oriented Architecture, Enterprise Service Bus, SAP, MS Business Intelligence Suite (SSIS, SSAS, SSRS), SQL Server, and BizTalk for transaction processing of billing and cash management data, data warehousing, data communications, system integration, and reporting and analysis. Define, plan, and execute project scope and structure. • Led system and data integration of SAP Sales and Distribution, Materials Management, and Finance/Control modules with proprietary in-house .net applications (Meter Data Management, Customer databases and portals, Accounting, Financial, and Cash Management reporting, New Account Set Up) and third party applications via API and Business Integration tools (BizTalk) to include: MicroSoft CRM Dyamics, ReadSoft, EnergyCap, AS400 Billing System. • Led transition of cash management and treasury services between Tier 1 Financial Service providers managing cross functional team of 12+ architects, developers, QA, business owners, and vendor contacts. • Managed SAP and legacy billing system integration with new banking partner for banking interfaces including Payments, Lockbox, Electronic Bank Statement and Receivables Manager products. Member of preliminary project team evaluating feasibility and business architecture. • Led in-house SAP implementation managing cross functional team of developers, QA, and business owners accomplishing system integration. Managed Technical design, communications, implementation, deployment, and interfaces with legacy systems, banking, and vendors. Show less

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  The Home Depot

  Feb 2012 - Jun 2012

  IT Project Manager (Consultant for KForce)

  Enterprise Business Intelligence and Data WarehousingManaged development, enhancement, and support for data warehouse and business intelligence projects for Retail Finance and Financial Reporting and Analysis. Developed and managed project plans, project estimates, and work assignments. Led large cross-functional teams of Business Analysts, Developers, QA Analysts, Architects, Data Modelers, Business Owners, and external vendors. Managed projects include: • Cost Analytics Vendor Information Portal: Used MicroStrategy Office (Business Intelligence Software) to develop spreadsheet based tool to allow Merchants and Financial associates to optimize vendor pricing, discounts, rebates, cooperative agreements, and supply chain. • Sales Impact Analysis Application: Converted application from proprietary SAS platform to open source R Stat/Hadoop technology to save costs and expand operating nodes and optimize system performance and throughput. Application purpose was to analyze impact on sales for stores, products, etc. of circumstantial events such as promotions, calamities, weather, market, and macroeconomic occurrences. • HTML Sales Dashboard (mobile app): Worked with external mobility solutions provider to convert the Home Depot Sales Dashboard, application used continuously by executive management, finance, and merchants to analyze up-to-the-hour sales metrics from Blackberry technology to HTML5 for the purpose of allowing users to access dashboard with a broader spectrum of devices, browers, operating systems; to include iPhones, iPads, Android, PC/Laptop, etc. Show less

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  Truist

  Nov 2012 - Jun 2013

  IT Project Manager (Consultant for Veredus)

  Enterprise Business Intelligence and Data WarehousingManage development for data warehouse and business intelligence projects supporting Credit Risk Management. Developed and managed project plans, project estimates, and work assignments in Primavera and MS Project. Lead large cross-functional and offshore teams, using traditional and Agile methods, of Business Analysts, Developers, QA Analysts, Solution Architects, Data Modelers, Business Owners, and external vendors. • CCAR (Federal Reserve Bank - Comprehensive Capital Analysis Review), FR Y-14QM Project, $3M, 50+ Team, 50k Hours Federal Reserve Bank Capital Assessments and Stress Test information collection and granular data on Bank Holding Company’s asset classes and pre-provision net revenue quarterly and monthly reporting periods. Data used to support supervisory stress test models and for continuous monitoring efforts in all areas of credit risk. • Manage Data Mapping, ETL Development (Ab Initio ETL, DB2 database, COGNOS Reporting, ACE/BRE Edit Checks), Conceptual Architecture, Technical and Detailed Design, and Quality Assurance within a Lean SDLC framework. • Manage and Control all Financial, Planning, Execution, Requirements, Scheduling, Scope, and Production Release processes using Primavera, Ecosys, SharePoint, and MS Project and other PMO Tools and Resources. Show less

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  Cox Communications

  Oct 2013 - May 2022

  Agile Scrum Master / Senior Technical Project Manager (Consultant for Genpact)

  Job Duties: • As Infrastructure Delivery lead for Enterprise Solution Design and Deliver Management provide technical lead expertise to on-board, manage, and delivery infrastructure requests from customers with Cox Technology. • Developed Data Center based reporting data and Forecasting system to ensure future compute resources matched future needs. • Developed Python and SQL application file handling and data transformations to provide management reporting for current data center resources and future needs. • Take Responsibility for Management and Data Support System technical leadership for complex projects/programs: analysis, design, build, test, launch, warranty, closure. • Drive requirement ideation and definition and plan project lifecycle deployment. • Lead resources, schedule, and budget for project/program implementation. • Plan and schedule project deliverables, goals, milestones. • Direct and oversees project team and manage team interactions group. • Performs team assessments and evaluations. • Identify and solve project issues. • Designs and maintain technical and project documentation for gating under program management office governance. • Strong organizational, presentation, and customer service skills.Accomplishments: • Manage $3-4M in project funds within the Data Services Solutions. • Provide guidance and direction to 50+ employees, contractors, and professional services providers both within and outside of the Network Management Solutions team. • Successfully delivered numerous major projects allowing achievement of departmental goals and objectives. • Developed deep understanding of organizational project management, infrastructure, budget, and business processes. Show less

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  AlphaSix, LLC., Sterling, VA

  May 2022 - now

  Senior Technical Project Manager / Program Services Manager

  * Lead core technology team in ecosystem modernization in support of applications, databases, file management, and document management to provide technology solutions in support of a CDC / NIOSH Division responsible for compensating energy employees diagnosed with illnesses caused by site exposure to radiogenic health hazards.* Inform CDC / NIOSH leadership of status, objectives, and conduct of the modernization program.* Guide user story development and business process reviews supported by modernized technical solutions and maintain product backlog in JIRA.* Direct engineering resources in the design of technical solutions, applications, databases, document and file system management, and infrastructure in support of business objectives.* Ensure requirements definition, solution design, development, testing, release management, and support processes are in compliance with organization security controls and standard reference architecture and align with enterprise project management frameworks.* Design and develop wire-frames, mock-ups, prototypes, and proof of concepts to demonstrate technical viability in support of use cases and toshowcase enterprise tools.Manage development and quality assurance effort within a ContinuousIntegration / Continuous pipeline model using Scrum / Agile best practices and ceremonies.* Develop and review standard enterprise project life cycle framework stage gate documents and artifacts. Show less