Jeremy Turner

Experience

• 

  Perkins Coie LLP

  Jan 1997 - Jan 2003

  Systems Administrator

  As a Systems Administrator, I supported the law firm's 14 branch offices as Technical Lead, where I provided training, system networking, and application support for foreign and domestic office mergers, acquisitions, and location moves.

• 

  Market Leader Inc. (formerly HouseValues)

  Feb 2004 - Feb 2007

  Senior Product Manager | Systems Administrator

  Served as Project Manager and Principal Administrator on critical business implementations and support of real-estate Multiple Listing Service (MLS) data feeds and conversions, that required management of data aggregation systems with time-sensitive processing and application distribution.

• 

  ITT Technical Institute

  Sept 2005 - Jun 2008

  Adjunct Professor

  As an Adjunct Professor, planned and presented technical classroom instruction for 20 students within a 12-week quarterly session, including designing result-focused lesson plans and lectures to enhance individual learning potential. Taught curriculum for Database Design, Networking Fundamentals, Microsoft Windows XP and Microsoft Windows Server Operating Systems.

• 

  VMC @ Microsoft

  Feb 2007 - Jan 2008

  Senior Project Manager (Zune) | Manufacturing Test Engineering Operations

  As a Senior Project Manager, I handled the design, procurement, and deployment of networking hardware for the production data center at the Zune manufacturing plant in China. This included frequent travel for setup, maintenance, and support. I collaborated with cross-functional teams from Microsoft and third parties to advance network manufacturing operations. I led 12 offshore vendors to resolve complex issues and maintain smooth production readiness.

• 

  VMC @ Microsoft

  Mar 2008 - Jul 2011

  Business Operations Project Manager | Zune

  Scrum Master on the Zune Business Intelligence (BI) team, facilitating planning and development of feature enhancements to the Microsoft Zune BI customer reporting and metric portals. Management of core networking infrastructure and accountable for Zune BI system operations and SLA's.

• 

  Microsoft

  Jul 2011 - Sept 2014

  As a Technical Project Manager, I led the creation of a dedicated Team Foundation Server (TFS) instance, managed development, testing, and operational lifecycles, and implemented workflow and reporting structures. I identified business requirements for business intelligence solutions, translated them into technical dependencies, and collaborated with IT and engineering teams to meet business and marketing needs. Additionally, I managed projects across various functions, demonstrating a strong understanding of business information systems and processes. Show less

  • Technical Project Manager | Service Engineer II (Operating Systems Group)

    May 2013 - Sept 2014

  • Product Intelligence Manager | XBOX Marketing Research and Business Intelligence Organization

    Jul 2011 - Apr 2013
• 

  Luxoft @ Microsoft

  Oct 2014 - Jun 2018

  Principal Program Manager | Microsoft Treasury Corporate Functions Engineering (CFE)

  (Mar. 2015 to June 2018)In my role as a Product Owner within Microsoft's Treasury Corporate Functions Engineering group (CFE), I oversaw the delivery of intricate and impactful solutions for Microsoft Treasury's core SAP software and business processes. I collaborated with global business sponsors and engineering teams to ensure that technical solutions aligned with customer expectations.(Oct. 2014 - Mar. 2015)As a Sr. Technical Program Manager, I drove the delivery of mobile application projects for the iOS, Android, and Windows Mobile platforms. Show less

• 

  Microsoft

  Jun 2018 - now

  As the Senior Product Manager on the Microsoft Supply Chain team, my duties include crafting the engineering product roadmap and prioritizing projects to mitigate supply chain risks due to regulatory sanctions and global events. I led a pivotal global initiative at Microsoft, overcoming delivery hurdles in weeks by reorganizing team operations towards clear goals, aligning stakeholder and partner expectations, and enhancing team communication. This involved revamping meetings, frequent project updates, managing project artifacts, and documenting design discussions, which boosted team collaboration and project success. Additionally, I initiated an AI proof of concept, creating the first Natural Language to SQL (NL2SQL) AI for Supply Chain, setting a new standard for AI best practices and providing valuable AI development insights to partner teams. Show less In my role as Senior Product Manager within Microsoft's Federal Trade Business Intelligence Screening (BIS) team, I played a pivotal role in creating a regulatory framework that ensured Microsoft's compliance with government regulations. Spearheading the integration of an SAP BIS system into the Microsoft Federal platform, facilitating strategic discussions on solutions and architectural design with stakeholders and engineers. I led numerous personalized training sessions and workshops on SAP BIS functionality, guaranteeing proficiency in using the system. Furthermore, I was responsible for initiating the budget and capacity estimates for automating the corporate Tax strategy in the MS Federal environment and developed the design and scope requirements for system implementation, including business processes and technical workflows. Show less As a Program Manager in Microsoft Global Trade, I led the engineering service line for Microsoft's SAP-Global Trade Systems (GTS), working closely with stakeholders and partners to implement global trade programs. This included setting up import/export controls in a new Hong Kong distribution center, introducing new shipping routes in SAP GTS to comply with government regulations, and automating processes to avoid shipping delays and customs fines. I also created SharePoint and VSO dashboards for better project tracking and developed business processes for user acceptance testing of complex programs globally. My work with SAP focused on enhancing product features and has established me as a recognized authority on Microsoft Global Trade systems. Show less

  • Senior Product Manager | Cloud Supply Chain & Provisioning (CSCP)

    Jan 2023 - now

  • Senior Product Manager | Micrsoft Federal

    May 2021 - Dec 2022

  • Product Manager | Commerce Financial Services (CFS)

    Jun 2018 - Apr 2021