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Mohamed Zeyad Salem

Mohamed Zeyad Salem

SNG satellite engineer

Followers of Mohamed Zeyad Salem219 followers
location of Mohamed Zeyad SalemCairo, Egypt

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  • Timeline

  • About me

    Microsoft teams Escalation Engineer at Microsoft

  • Education

    • Modern Science and Arts University

      2006 - 2012
      Bachelor of Science (BSc) Electrical, Electronics and Communications Engineering

      Middlesex university validation in UK

  • Experience

    • IRIS MEDIA

      Jan 2011 - Jan 2013
      SNG satellite engineer

    • Raya Data Center

      Jan 2013 - Sept 2016
      Senior System adminstrator

    • Microsoft

      Sept 2016 - now

      Support Escalation Engineer for Microsoft Egypt Currently I am the Tech Lead and one of the Global Seniors in Microsoft Teams.- Dedicated to Microsoft Teams - Administration, Chat and Files components and API's.- Subject Matter Expert for Microsoft Teams for Education- Leading and Managing multiple projects on the Microsoft Teams Support organization- Responsible for Partner optimization guidelines- Driving Product Improvements for Microsoft Teams working on Design and Architecture with Product Engineering.-MsTeams solution architecture Show less

      • Support Escalation Engineer

        Sept 2019 - now

      • O365 System Engineer

        Sept 2016 - Sept 2019

  • Licenses & Certifications

    • CCNA

      Cisco

    • ITIL

      ITIL Certified

    • MCSE infrastructure

      Microsoft

    • MCSA

      Microsoft

    • Microsoft 365 Certified: Teams Administrator Associate

      Microsoft

    • MCSE private cloud

      Microsoft