Charlotte Russo

Experience

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  Respire Haiti

  Jun 2018 - Jun 2018

  Volunteer Staff

  - Partnered with a dedicated team of 8 to implement mission initiatives, supporting a nonprofit organization in serving low-resource communities in Haiti.- Executed community outreach efforts in Gressier by distributing vital food and clean water packages to families- Facilitated English language classes for community members while assisting in the maintenance and upkeep of school facilities and medical clinics.

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  UT Health Austin

  Jun 2020 - Jul 2020

  Contact Tracer

  - Collaborated with contact tracing teams to analyze Covid-19 transmission in Austin, sharing insights during daily huddles to inform public health strategies.- Conducted interviews and investigations for 10-15 cases daily to identify disease exposures, ensuring ethical data collection in the Sentinel patient database.- Delivered clear communication of CDC Covid-19 guidelines to affected individuals and ensured access to necessary resources during quarantine.

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  UT Southwestern Medical Center

  Oct 2021 - Jul 2024

  Application Analyst I, II, III

  - Worked closely with various levels of Oncology providers and supportive staff at Simmons Comprehensive Cancer Center to optimize chemotherapy workflows in Epic supporting cancer treatment- Developed Epic reporting tools for Oncology providers, enabling effective monitoring of patient outcomes during cancer treatment and seamless transition of care for departing providers.- Led the EMR department in executing the annual CPM upgrade, enhancing clinical practice guidelines and documentation to improve patient care monitoring alongside the Nursing Informatics team.- Collaborated with multidisciplinary teams and GetWell Network to optimize Epic’s interoperability, providing customized patient education aligned with treatment goals during hospital admissions.- Developed and implemented a Best Practice Alert (BPA) for oncology providers to initiate critical conversations regarding fertility preservation measures for reproductive-age patients pre-treatment.- Triaged, prioritized, and investigated incoming tickets submitted by end-users while maintaining clear documentation and communication to resolve their requests as well as providing after-hours on-call ticket support for the HSIR department Show less