Experience

• 

  Aaa steam and sauna

  - Jan 2013

  Receptionist

  -Developed marketable company website, assisted customers, managed shipments and overall shop functions.

• 

  Centura health

  Jan 2016 - Jan 2017

  Er technician

  -Responsible for taking vitals, starting IV’s, performing EKGs, casting orthopedic injuries, assisting with level 1 traumas, watching over psychiatric patients, helping nursing staff with patient care, and caring for both patients and families.

• 

  Skywriter md

  Jan 2017 - Jun 2018

  Team lead

  -Responsible for training, coaching, and supervising 16 Skywriter personnel, with duties not limited to staffing, scheduling, disciplining, and managing daily needs.-Pioneered standardized implementation process for on-boarding new provider clients, including needs assessments, workflow creation, and relationship management.-Designed and implemented over 22 provider workflows to create efficiencies, while constantly updating and monitoring to assure provider satisfaction.-Collaborated directly with managers and directors to develop uniform Skywriter training program, scalability proposals, and process improvement plans for increased efficiencies. Показати менше

• 

  Olive garden

  Feb 2017 - Apr 2017

  Server

  -Provided top-notch service while creating a memorable dining experience to bring customers back.

• 

  Uchealth

  Jan 2019 - now

  • Senior Project Manager

    -

  • System Analyst

    Jan 2020 - now

  • Implementation Specialist

    Jan 2019 - Jan 2020
• 

  High country health care, pc

  -

  -Collaborated with clinic manager to develop standardized workflow for patient quality measures, and created weekly “Staff Huddle” to communicate new policies, procedures, and workflows to back office staff.-Served as liaison for the VFC (Vaccines for Children) state program, managing supplies and ensuring all ordering, stocking, and labeling of immunizations complied with state standards. -Assisted providers with all aspects of patient visits and clinical documentation, including patient messaging, refill requests, prior authorizations, referrals, lab specimen handling, point of care testing, and any other requests.-Triaged and managed a diverse urgent care and family practice population, in a rural setting.

  • Back Office Lead

    -

  • Clinical Assistant

    -