Joseph Katongole

Joseph katongole

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location of Joseph KatongoleUganda
Phone number of Joseph Katongole+91 xxxx xxxxx
Followers of Joseph Katongole294 followers
  • Timeline

    Dec 2009 - Nov 2010

    Sales Support Tech

    UTL
    Sept 2010 - Apr 2011

    VAS/IN Engineer

    MTN Uganda
    Apr 2011 - Apr 2014

    Developer

    Kyambogo University
    Current Company
    May 2015 - now

    Chief Information Officer

    Zeenode LTD
  • About me

    Chief Information Officer and Co-founder at Zeenode LTD |MSc Data communication and Software Engineering | Cyber Security Expert. Linux and UNIX Engineer | CISSP | System and Solutions Engineer | Database Engineer

  • Education

    • Makerere university

      2018 - 2022
      Master of science - ms data communication and software engineering
    • Kyambogo university

      2006 - 2010
      Bachelor of engineering in telecommunicationas
  • Experience

    • Utl

      Dec 2009 - Nov 2010
      Sales support tech

      sales support tech

    • Mtn uganda

      Sept 2010 - Apr 2011
      Vas/in engineer

      First line handling of VAS related faults escalated from customer service & NOC teams. Participate in VAS/IN Projects & Routine tasks. However also had experience first working in the NOC where network monitoring is done this included, BSS, Network switching system including HLR. Monitoring of VAS nodes, these included the SDP, CCN, VS, AIR, MINSAT as well as IP nodes these included SGSN, OGW, MIEP TRAFFIC SERVERS. Use of WinFIOL a MML programme designed for operation and maintenance, installation and testing of customer exchanges.UNIX shell scripting for various task automation Show less

    • Kyambogo university

      Apr 2011 - Apr 2014
      Developer

      Collaborate with fellow developers to implement changes to applications on a development, test, and production servers. Software installation. As well as research on new technologies and other project success requirements.Securing all applications and systems by configuring iptables and zone-based firewalling on vyattaCommunicated technical information to non-technical users, both orally and written.Providing Training of troubleshooting of Computer Hardware DevicesProvided coordination support between networks, Enterprise Applications and the development architecture.Participate in team activities as a member of the Linux / UNIX System Administration.Network monitoring, configuration, installation of network hardware Back-up and restore of all critical resources including router & switches IOS, DHCP, DNS, All application servers Set up and administer user and groups accounts, setting permissions for users.Build and installed multiple Linux machines.System and Application troubleshooting and other related issues.Provided management of system process in areas like boot process, startup and system shutdown.Install, configure, maintain and administer Linux / UNIX operating systems and components. Diagnosed and resolved problems associated with DNS, DHCP, VPN, NFS, and Apache, Yaws, Erlang.Disk management, and implementation of RAID levels using parted and mdadmPlanned and executed packages and updates installations necessary for optimal system performance. Show less

    • Zeenode ltd

      May 2015 - now
      Chief information officer

      • Create business value through technology. • Strategic planning of business growth objectives. • Ensure tech systems and procedures lead to outcomes in line with business goals. • Oversee the development of customer service platforms. • Manage IT and development team personnel. • Approve vendor negotiations and IT architecture. • Establish IT policies, strategies, and standards. • Develop and approve technology futures and budgets. • Install, configure, commission and monitor Zeenode Hardware and software. • Ensure software and operating system security patches installedMajor Projects • Installation of HP proliant servers in RENU datacenter a Zeenode partner • Installation of the AIMS system in the NITA-U datacenter for Uganda government • Installation and configuration of Zeevarsity System Show less

  • Licenses & Certifications

    • Certified information systems security professional (cissp)

      Isc2
      Aug 2020
      View certificate certificate
    • Itil foundation level

      Peoplecert
      May 2023