Experience

• 

  Utl

  Dec 2009 - Nov 2010

  Sales support tech

  sales support tech

• 

  Mtn uganda

  Sept 2010 - Apr 2011

  Vas/in engineer

  First line handling of VAS related faults escalated from customer service & NOC teams. Participate in VAS/IN Projects & Routine tasks. However also had experience first working in the NOC where network monitoring is done this included, BSS, Network switching system including HLR. Monitoring of VAS nodes, these included the SDP, CCN, VS, AIR, MINSAT as well as IP nodes these included SGSN, OGW, MIEP TRAFFIC SERVERS. Use of WinFIOL a MML programme designed for operation and maintenance, installation and testing of customer exchanges.UNIX shell scripting for various task automation Show less

• 

  Kyambogo university

  Apr 2011 - Apr 2014

  Developer

  Collaborate with fellow developers to implement changes to applications on a development, test, and production servers. Software installation. As well as research on new technologies and other project success requirements.Securing all applications and systems by configuring iptables and zone-based firewalling on vyattaCommunicated technical information to non-technical users, both orally and written.Providing Training of troubleshooting of Computer Hardware DevicesProvided coordination support between networks, Enterprise Applications and the development architecture.Participate in team activities as a member of the Linux / UNIX System Administration.Network monitoring, configuration, installation of network hardware Back-up and restore of all critical resources including router & switches IOS, DHCP, DNS, All application servers Set up and administer user and groups accounts, setting permissions for users.Build and installed multiple Linux machines.System and Application troubleshooting and other related issues.Provided management of system process in areas like boot process, startup and system shutdown.Install, configure, maintain and administer Linux / UNIX operating systems and components. Diagnosed and resolved problems associated with DNS, DHCP, VPN, NFS, and Apache, Yaws, Erlang.Disk management, and implementation of RAID levels using parted and mdadmPlanned and executed packages and updates installations necessary for optimal system performance. Show less

• 

  Zeenode ltd

  May 2015 - now

  Chief information officer

  • Create business value through technology. • Strategic planning of business growth objectives. • Ensure tech systems and procedures lead to outcomes in line with business goals. • Oversee the development of customer service platforms. • Manage IT and development team personnel. • Approve vendor negotiations and IT architecture. • Establish IT policies, strategies, and standards. • Develop and approve technology futures and budgets. • Install, configure, commission and monitor Zeenode Hardware and software. • Ensure software and operating system security patches installedMajor Projects • Installation of HP proliant servers in RENU datacenter a Zeenode partner • Installation of the AIMS system in the NITA-U datacenter for Uganda government • Installation and configuration of Zeevarsity System Show less