shobha khokhar

Chandigarh, India

+91 xxxx xxxxx

[email protected]

563 followers

Timeline
Jan 2012 - Apr 2013
Team Manager
Corporate Infocom Pvt. Ltd.
Chandigarh Area, India
Oct 2012 - Apr 2013
Internship Trainee
ThinkNEXT Technologies
Apr 2013 - Oct 2013
Search Engine Optimization Executive
Interworld Commnet
Aug 2018 - Mar 2021
Project Manager
Infiniza Web Solution Pvt Tld
Current Company
Oct 2022 - now
Support Consultant (Mentor)
Basware
India
About me
Team Mentor || Basware || Customer Services
Education
- Punjab technical university
  2010 - 2013
  Bachelor of technology - btech information technology a+
- Sikkim manipal university - distance education
  2013 - 2015
  Master of business administration (m.b.a.) project management
- Punjab state board of technical education and industrial training
  2007 - 2010
  Diploma of education information technology a
  Activities and Societies: Volleyball
Experience
- Corporate infocom pvt. ltd.
  Jan 2012 - Apr 2013
  - Team Manager
    Sept 2012 - Apr 2013
  - Team leader
    Mar 2012 - Sept 2012
  - Executive
    Jan 2012 - Mar 2012
- Thinknext technologies
  Oct 2012 - Apr 2013
  Internship trainee
- Interworld commnet
  Apr 2013 - Oct 2013
  Search engine optimization executive
- Infiniza web solution pvt tld
  Aug 2018 - Mar 2021
  Project manager
- Basware
  Oct 2022 - now
  - Support Consultant (Mentor)
    Jan 2024 - now
  - Associate Support Consultant
    Apr 2023 - Jan 2024
  - Customer Support trainee
    Oct 2022 - Apr 2023
Licenses & Certifications
- Learning cloud computing: core concepts
  Linkedin
  Dec 2022
  View certificate
- Tips for writing business emails
  Linkedin
  Dec 2022
  View certificate
- Customer service foundations
  Linkedin
  Nov 2022
  View certificate
- Building resilience
  Linkedin
  Nov 2022
  View certificate
- Customer experience: journey mapping
  Linkedin
  Nov 2022
  View certificate
- Creating a positive customer experience
  Linkedin
  Nov 2022
  View certificate
- Design thinking: customer experience
  Linkedin
  Nov 2022
  View certificate
- Learning skype
  Linkedin
  Nov 2022
  View certificate
- Developing resourcefulness
  Linkedin
  Nov 2022
  View certificate
- De-escalating conversations for customer service
  Linkedin
  Nov 2022
  View certificate
- It service desk: customer service fundamentals
  Linkedin
  Oct 2022
  View certificate
- Managing virtual teams
  Linkedin
  Nov 2022
  View certificate
- It service desk: service management
  Linkedin
  Nov 2022
  View certificate
- Leading virtual meetings
  Linkedin
  Nov 2022
  View certificate
- Leading at a distance
  Linkedin
  Nov 2022
  View certificate
- Networking foundations: networking basics
  Linkedin
  Nov 2022
  View certificate
- Mastering communications as a leader
  Genconnectu
  Nov 2022
  View certificate
- Executive presence on video conference calls
  Linkedin
  Nov 2022
  View certificate
- Sql essential training
  Linkedin
  Nov 2022
  View certificate
- Programming foundations: fundamentals
  Linkedin
  Nov 2022
  View certificate
- Time management: working from home
  Linkedin
  Nov 2022
  View certificate
- Productivity tips: finding your productive mindset
  Linkedin
  Nov 2022
  View certificate
- Remote work foundations
  Linkedin
  Nov 2022
  View certificate
- Thriving @ work: leveraging the connection between well-being and productivity
  Linkedin
  Nov 2022
  View certificate
- Working with upset customers
  Linkedin
  Nov 2022
  View certificate
- Being an effective team member
  Linkedin
  Oct 2022
  View certificate
- Your brain at work (blinkist summary)
  Linkedin
  Nov 2022
  View certificate
- Communicating across cultures
  Linkedin
  Oct 2022
  View certificate

Shobha khokhar

Timeline

Team Manager

Internship Trainee

Search Engine Optimization Executive

Project Manager

Support Consultant (Mentor)

About me

Education

Punjab technical university

Sikkim manipal university - distance education

Punjab state board of technical education and industrial training

Experience

Corporate infocom pvt. ltd.

Team Manager

Team leader

Executive

Thinknext technologies

Interworld commnet

Infiniza web solution pvt tld

Basware

Support Consultant (Mentor)

Associate Support Consultant

Customer Support trainee

Licenses & Certifications

Learning cloud computing: core concepts

Tips for writing business emails

Customer service foundations

Building resilience

Customer experience: journey mapping

Creating a positive customer experience

Design thinking: customer experience

Learning skype

Developing resourcefulness

De-escalating conversations for customer service

It service desk: customer service fundamentals

Managing virtual teams

It service desk: service management

Leading virtual meetings

Leading at a distance

Networking foundations: networking basics

Mastering communications as a leader

Executive presence on video conference calls

Sql essential training

Programming foundations: fundamentals

Time management: working from home

Productivity tips: finding your productive mindset

Remote work foundations

Thriving @ work: leveraging the connection between well-being and productivity

Working with upset customers

Being an effective team member

Your brain at work (blinkist summary)

Communicating across cultures

Languages

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