Sherry Kooiker, MHA, WCLS

Experience

• 

  United Heartland

  May 2011 - now

  Senior Claims Representative

  Supervision of files to determine compensability, settlement values and application of applicable state laws for large accounts in Iowa, Minnesota, South Dakota and Nebraska. Analyze medical records to determine compensability and ask causation questions if discrepancies in statements vs. accident description vs. medical records. Excellent negotiating skills with the ability to make independent decisions, quickly and with minimal supervision resulting in superior customer service. Ability to multitask and complete tasks in a timely manner. Attend file reviews, mediations, participate in implementation meetings and set appropriate reserves based on the complexity of the file. Mentors new adjustors. Show less