Gary Haslam

Experience

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  TAFE NSW Western Sydney Institute

  Dec 2002 - Nov 2008

  Teacher

  Awarded 2006 Excellence in Teaching – Personal Services within Western Sydney Institute.Teaching Certificate III and IV Outdoor Recreation students.Areas of teaching and assessment include the majority of the core and stream units. This included planning, risk management, communication, group development, facilitation, leadership, OH&S and legal responsibilities.Training and assessing in numerous skill areas including abseiling, bushwalking, canoeing, climbing and kayaking.Course coordinator for several Certificate III full-time and part-time groups. Development of teaching and assessment resources.Conducting assessment validations.Coordinating canoeing and kayaking skill areas. Show less

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  TAFE

  Jan 2003 - Jan 2008

  Technical writer

  Contract to prepare RPL processes and documentation for Diploma of Outdoor Recreation.Contract for the development of the “Operations manual” for all the outdoor recreation sections within TAFE NSW.Contract to prepare a holistic assessment document for the core and stream modules of certificate 3 in outdoor recreation.Contract for the preparation of numerous unit guides.Contract to manage the review and revision of the Operations manual

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  Blended Learning International Pty Ltd

  Jun 2008 - Oct 2011

  Manager, Special projects

  > Project management> Instructional design> Technical writing> Complex integrated assessment design> Facilitation> ComplianceManaged the repeated successful delivery of adult education and technical writing projects. Including design, delivery, logistics and quality control within budget and timeframes.Lead instructional designer for a QANTAS technical training project, Aircraft confined space entry. Implementing an updated safety program – training needs analysis, holistic assessment design, learner guide development, program design, trainer up-skilling and auditing. This involved extensive stakeholder consultation and engagement with multiple variations to cater for four different locations and their specific requirements.Technical writing and instructional design for Australian Securities Exchange (ASX). I developed user guides for a new system implementation. This was followed by training program design and scenario based learning segments.Managed the delivery of Diploma of TAA programs with exceptional feedback. Program, assessment and learner guide design. Customisation of all of these for various clients, e.g. NSW Fire and Rescue (COMSAFE) and Commonwealth Bank.Delivery of Certificate IV in Training and Assessment (TAA40104 and TAE40110) to more than 150 people in a variety of organisations with exceptional feedback.Lead Technical writer for the Singapore Exchange. I led a team to document an IT systems upgrade. This 4 month project resulted in several hundred pages in two massive documents targeted at system interface developers.Policy and procedure development and maintenance, internally and for clients.Registered Training Organisation (RTO) audit preparation, internally and for clients.Australian Quality Training Framework (AQTF) auditing. Show less

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  City of Sydney

  Feb 2012 - Apr 2012

  Technical Writer

  Documenting a new Learner Management System implementation.This included several user guides, cheat sheets and system documents.

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  Origin Energy

  Apr 2012 - Nov 2015

  Procedure Writer

  > Human Factored Technical Procedure Writing> Acting Water Treatment Supervisor> Acting Senior Operator> Acting Plant Technical LeadI developed hundreds of human factored, standard operating procedures within timeframes covering all major aspects of the business and operations. This involved extensive research and liaison with multiple parties. I developed procedures for multiple water treatment facilities, field and gas plant operations, supply chain and transport / material handlingI also acted as procedure development co-ordinator on multiple occasions, leading a team of writers. In early 2014 I was requested to act as Water Treatment Supervisor at Spring Gully for three months. In 2015 I was seconded to act as Senior Operator and Plant Technical Lead at Reedy Creek Water Treatment Facility for three months. During this time there were multiple projects occurring in addition to the normal plant operation. This included commissioning of newly constructed process equipment. Other duties included incident response and investigation, fault finding and optimisation. My work involved extensive use of IT systems. This included Microsoft Office Suite, Visio, SharePoint, document management systems and HSE systems. I was often asked for assistance in using systems and applications and finding up to date information. During my time at Origin I was on FIFO roster based at various sites within a few hours of Roma QLD. Shifts were 2 weeks on and 2 weeks off with 11 hour days. I was a Permit Authority, Asset supervisor, Discipline supervisor and Authorised mechanical isolator under Origin’s permit to work system. Show less

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  Sole trader

  Nov 2015 - May 2016

  Writer, Developer

  Contract writer undertaking multiple projects, including:> Developing assessment material for 30 units of competency to meet AQTF standards. This included units from multiple qualifications in different training packages.> Developing RPL kits for approximately 50 units of competency. Including template review and updating.> Preparing a bid in response to a multi-million dollar tender from ConocoPhillips.> Reviewing and updating policies, systems (QMS and HSE) and procedures for a logistics company. Show less

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  Janison

  May 2016 - Jul 2019

  • Product Manager

    Aug 2018 - Jul 2019

  • Product Owner

    Jan 2017 - Aug 2018

  • Technical Writer

    May 2016 - Jan 2017
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  Janison

  Jun 2020 - now

  Leading a team of Product Owners / Designers and Business Analysts to deliver, during a time of transition.

  • Head of Product Solutions

    Jul 2022 - now

  • Senior Product Director

    Sept 2021 - Jun 2022

  • Senior Product Manager

    Jul 2019 - Sept 2021

  • Acting Head of Product

    Jun 2020 - Jul 2020