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Majd Mahayni

Majd Mahayni

Front Desk

Followers of Majd Mahayni3000 followers
location of Majd MahayniMont-Royal, Quebec, Canada

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  • Timeline

  • About me

    Aviation & Aerospace

  • Education

    • CEGEP-Saint Laurent

      2015 - 2015
      French Language

    • College Platon

      2011 - 2012
      French Language

      Studied 3 months full time French language

    • American Language Center (ALC)

      2006 - 2006
      Englsih

    • Damascus University

      2004 - 2011
      Economic and Commerce, Accounting department. Bachelor

      Studied Accounting at Damascus-University, Open Learning Centre.

    • Institut de tourisme et d'hôtellerie du Québec

      2019 - 2019
      Certificat conseiller en voyage Tourism and Travel Services Management

      Certificat conseiller en voyageOffice de la protection du consommateur

    • McGill University

      2015 - 2019
      Certificate in Management Business Administration and Management, General

    • Vanier College

      2012 - 2012
      IELTS Academic 6.5

  • Experience

    • Le Méridien Hotels & Resorts

      May 2004 - Mar 2005
      Front Desk

    • Hadid International Services

      Mar 2005 - Sept 2007
      Operations Executive

    • Sky Aviation Services

      Sept 2007 - Nov 2010
      Fuel Operations Supervisor

    • Jetex Flight Support

      Jan 2011 - Jan 2011
      Accountant

    • American Express Global Business Travel

      Mar 2013 - Nov 2014
      Travel Counselor-US Online OTA

    • FlightHub

      Nov 2015 - Jan 2017
      Data Analyst - Chargebacks Specialist / Loss Prevention DLP/OTA

    • American Express Global Business Travel

      Sept 2017 - Apr 2018
      Business Travel Consultant

    • Starlink Aviation

      Nov 2019 - Oct 2022
      Repatriation Case Manager

    • Air Canada

      Sept 2022 - now

      •Prevent potential loss of revenues resulting from fraudulent activities through analysis of data and intelligence, by flagging PR's for verification at the airport and follow-ups,•Assist in identifying problems, new trends and proposing solutions which protect Air Canada's current and expected revenue,•Minimize losses resulting from fraudulent transactions by deciding the fraud risk associated with bookings,•Support the development and maintain the business rules used in the assessment of individual bookings through analysis of past bookings, chargeback analysis, intelligence from financial institutions, police and other merchants,•Establish and communicate internal processes and procedures to key intra and interdepartmental customers,•Identify and make recommendations on the evolving fraud prevention business needs of Air Canada to both internal and external vendors. Show less

      • Cyber Security - Fraud Analyst

        Jun 2023 - now

      • Cyber Security - Fraud Analyst Support

        Sept 2022 - Jun 2023

  • Licenses & Certifications

    • OPC Quebec

      Office de la protection du consommateur Quebec
      Dec 2019

    • THiA Travel Insurance Program (TRIP)

      THIA Travel Insurance Program (TRIP)
      Aug 2020

    • Travel industry council of Ontario

      Travel Industry Council of Ontario (Ontario's Travel Regulator)
      May 2020

  • Volunteer Experience

    • Assistant

      Issued by Fondation MAB-Mackay Foundation
      Fondation MAB-Mackay FoundationAssociated with Majd Mahayni

    • Examiner Training

      Issued by IELTS Juice on May 2012
      IELTS JuiceAssociated with Majd Mahayni

    • Translator

      Issued by Enfant-Retour Québec on Dec 2012
      Enfant-Retour QuébecAssociated with Majd Mahayni

    • Crew Member

      Issued by Weekend to End Breast Cancer on Aug 2013
      Weekend to End Breast CancerAssociated with Majd Mahayni

    • Crew Member

      Issued by Weekend to End Breast Cancer on Aug 2014
      Weekend to End Breast CancerAssociated with Majd Mahayni

    • Crew Member

      Issued by OneWalk on Aug 2016
      OneWalkAssociated with Majd Mahayni

    • Fundraising Volunteer

      Issued by Maggie's Centres on Sept 2019
      Maggie's CentresAssociated with Majd Mahayni

    • Food Bank

      Issued by Partageons l'espoir / Share the Warmth on Dec 2011
      Partageons l'espoir / Share the WarmthAssociated with Majd Mahayni