Angela Burton Ramirez, CP-FS, PCQI

Experience

• 

  NANA Management Services

  Feb 2005 - Oct 2009

  Winter Food Services Manager
• 

  Steritech

  Jan 2010 - Feb 2019

  Proficiently directed the hiring and onboarding processes for 25 Quality Management Specialists and 2 District Supervisors across four states while strategically analyzing business plans, logistics, and routing to effectively manage routes of $5M+ annual revenue.Administrated the company’s annual and quarterly reviews and certification management while proactively supervising safety training and programs, including incident investigations and fleet management to drive work efficiency and productivity.Equipped with five years of experience in auditing and training for national brands to deliver quality and top-tier services. Trained and mentored new employees and client-specific trainers regarding food safety, company standards, and workplace safety.Managed diverse regional sales functions and responsibilities, including contract negotiations and fleet management. Show less Conducted food safety, operational, and workplace safety assessments full-time in hotel, restaurant, and grocery clients to ensure brand standards, food quality and friendly service for their customers. • Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients• Observe food prep and cooking standards to ensure food safety, health, and sanitation practices• Partner with clients to address root causes of assessment discrepancies and develop corrective action plans improving business•Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers• Travel up to and beyond 50% Show less

  • District Manager and Supervisor - Carolinas

    Jun 2014 - Feb 2019

  • Quality Management Specialist III

    Jan 2010 - Jun 2014
• 

  Levy Restaurants

  Feb 2019 - Sept 2019

  Regional Safety and Sanitation Manager

  Manage safety and sanitation programs at 4 major sports and entertainment properties in the Charlotte region with the assistance of management teams, hourly team members, and non-profit volunteers• Train managers and Loss Prevention Coordinators on Health Department and OSHA standards from the warehouse, through the kitchens, concession stands, and suites.• Conduct regular audits for local health standards and OSHA standards; verify Corrective Actions

• 

  Red Robin

  Sept 2019 - Apr 2022

  Food Safety Program Manager

  Remotely manage the Food Safety and Workplace Safety programs for 330+ corporate and franchise full-service locations in the Eastern US. Providing support to locations and regional management.• Manage relationship and design program content with third-party auditing company concerning both food safety and workplace safety assessments• Manage relationships with health authorities at local and state levels as well as OSHA, FDA, USDA, and the DOA.• Work cross-functionally with Quality and Commercialization, Food and Beverage, Culinary, Operations, Learning and Development, Construction and Design, Marketing, and Facilities. • Build SOPs for restaurant processes and procedures around sanitation, chemical handling, food handling, and pest management.• Pandemic support and program design for COVID protocols, case tracking, and reopening guidelines Show less

• 

  CAVA

  Apr 2022 - now

  Manager Food Safety and Quality Assurance

  Develop and implement successful global food safety strategy and program execution, ensuring brand protection.* Provide corporate guidance to assess, control and resolve food safety risks in an effective and timely manner.* Provide strategic leadership and direction to ensure product integrity by setting common quality vision, structure, management systems and processes.* Research and implement new technologies to enhance food safety, quality and traceability, throughout the supply chain* Function as a Subject Matter Expert (SME) for Food Safety and Quality Assurance related trends, regulations, and legislation as they pertain to procurement, product sourcing while maintaining a high level of expertise on related subjects, to ensure full compliance with all regulatory and 3rd party requirements.* Implement continuous improvement enhancements in the Food Safety area by setting goals and identifying key performance indicators for suppliers, and CAVA manufacturing facilities.* Work closely with Operations, Purchasing, Logistics, and other departments to provide guidance on, and assure implementation of, Food Safety and Quality Assurance programs.* Develop benchmarks and corresponding metrics to measure Food Safety performance against industry markers.* Manage investigations, and reporting of quality issues, market withdrawals and recalls, and implementation of internal audit control processes in the Quality Assurance/food safety arena.* Define and advocates a culture of food safety throughout the organization. Show less