Joan C.

Experience

• 

  Private Tuition Services

  Apr 2007 - Oct 2017

  Private Tuition Teacher

  Current Role• Private tutor for Math and Sciences for Pri 3 - Sec 2 Experience: Created and taught engaging english, math, science and humanities lessons and activities.• Tutored struggling, average and advanced students in Mathematics, Sciences and humanities from Primary 5, 6 and Secondary 1-4.• Increased student's average test scores by 20% through private tutoring and special attention.• Helped students prepare for routine and standardized tests, including entrance exams for foreign students.• Provided early intervention assistance to struggling students not yet considered behind. These students are in mainstream school with diagnosed learning disabilities.• Improved student test scores on state math test by 20% in a one year period by implementing alternative teaching methods not implemented in schools.• Observed individual behaviors and suspect actions, and reported issues to parents regularly and promptly.• Planned and executed activities to promote critical thinking, problem solving and awareness development especially for humanities.Subjects:Lower Secondary math and sciencesUpper Secondary Elementary MathIB Elementary MathIGCSE Elementary MathSpecial Needs scaffolding for students who have minor learning disabilities (selective mutism, autism, ADHD, Asperger's syndrome etc) in mainstream schools.Specialised Syllabus:ACS (BR)ACS (international)CHIJ OLQPCHIJ Kellock Show less

• 

  Legacy Education Alliance

  May 2017 - Dec 2018

  International Events Coordinator

  • Managed event logistics and operations, including support staff, vendor services and volunteers.• Specialize in corporate events of B2C sales of professional training courses. • Analyzed business developments and monitored market trends.• Served as the primary point of contact for incoming enquiries• Travelled nationally and internationally to meet with customers and deliver clear company messages.• Drafted post-event evaluations, compiled results and recommended changes for future events.• Active participation in company's financial education products for product comprehension and hiccups within the programs for smoother transitions for customers at future event conversion. Show less

• 

  Précis Mill

  Oct 2017 - Dec 2018

  Managing Partner

  • Identified value propositions and key messages for all of the company’s marketing campaigns.• Ensured that client inquiries were handled professionally and efficiently.• Initiated market research studies and analyzed findings.• Preserved brand integrity by monitoring the consistency and quality of marketing content.• Proofread all marketing collateral ahead of printing to ensure that materials were error-free.• Developed and implemented campaigns for social media.• Analyzed third-party data and investigated new growth opportunities such as third party apps and partnership suggestions.Précis Mill is a Singapore based integrated communications agency, but we do more than just talk. We strongly believe that every brand should be in the business of relationships. Since our establishment in 2005, we have helped both local and international brands achieve their strategic business goals. You can learn more about them here: https://precismill.com Show less

• 

  Write Edge

  Jan 2019 - Oct 2023

  Project Management: - Planning and overseeing execution large projects such as teacher training and creating e-learning portals, and working with different teams to reach various milestones.- Methodical, meticulous and systematic in creating processes for workflowManaging Direct Reports:- Managed direct reports who are teachers- Managed direct reports who are managers with a team below them- Conducted 1-1 sessions per month to check in with their concerns and growthInternal Communications:- Liaised communications amongst various teams - Led monthly review meetings- Ensuring TD related projects tie in with ongoing training processes and inter-departmental efficiency External Communications:- Sharing of in-house curriculum to convert leads to sales - Quality Assurance that lessons are taught up to standard- Addressed customer complaints and managed expectations alongside a team of teachers Show less

  • Senior Teacher Development and Training Executive

    Mar 2022 - Oct 2023

  • Teacher Development and Training Lead

    Apr 2021 - Mar 2022

  • Teacher Development and Training Co-Ordinator + Senior Teacher

    Nov 2019 - Apr 2021

  • Primary and Secondary Specialist Teacher and Curriculum Writer

    Jan 2019 - Nov 2019
• 

  Learning Point Singapore

  Oct 2023 - now

  Deputy Head (Primary English)

  Main Responsibilities- Recruitment and onboarding of new teaching hires, individually and in groups- Training and facilitation of in-house training programs.- Developing and refining practical on-the-job induction- Refining systems to ensure a smooth transition of trainees into competent teachers- Overseeing logistics and co-ordination of end-of-year mass training for all teachers within the company- Reviewing the effectiveness of current protocols and training programmes- Teacher Management for day-to-day classroom operations by guiding them individually for student concerns, professional parent communication etc.- Supporting the leadership in teacher professional development workshops- Supporting the leadership team in organising employee appreciation and support events such as Teachers Day and Annual Staff Meetings.Customer Service- Handling parent complaints / withdrawal requests to ensure that the company is able to sufficiently assist to address parent concerns for their child.- Review of customer withdrawals and methods to retain customer base- Other ad hoc matters Show less