Experience

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  Domino's

  May 2015 - Jun 2016

  Customer service representative

  I started to immerse myself in Saigon's hectic and energetic spirit with the job as a customer representative at one of the "everybody-ever-dreamt-of-working" fast food chains in Saigon at that time - Dominos Pizza.I got to learn everything from the start in the service industry in general and the F&B industry in particular during my precious 1,5 years here. I took orders, served, pleased, talked, communicated, negotiated, supported, yelled, and served again my heart out (and my lung out) to my customers.I made pizza (trust me I know how to make your pizza crust amazingly crunchy and satisfyingly good).I delivered, days and nights, rains and suns, on our very non-functional delivery motorbikes.I translated, over and over again, for my colleagues when they could barely know any broken English to talk to a yelling foreign customer on the phone.I cried, many times, bọth because I was too tired, and happy when I got a generous tip from a customer whom I always remember what type of pizza he would choose before he walks towards the order counter. To sum up, this is one of the best and memorable places I've worked in my career so far. Show less

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  Viantravel member vidogroup

  Mar 2018 - Mar 2020

  Sales marketing executive

  I had a big opportunity to work as a both tour operator & marketing executive at Viantravel - a company that barely anybody knows when first heard its name. But it's the subsidiary of the top 10 tour operators in Vietnam - Vido Group. What I did during my precious time here:- Handled the company’s online presence- Prepared presentations for prospective clients and partners.- Monitored ongoing marketing campaigns both online and offline- Created and assured the quality of content for social media channels- Manage and execute community/corporating events - Plan and execute inbound/outbound tours in different regions. Show less

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  Van tay media

  Jan 2019 - May 2021

  Content writer

  Vân Tay Media is the first IMC agency where I officially embarked on the Content in particular and Marketing industry journey in general.I started as a very standard SEO copy writer in the first 2 months working at Vân Tay, then soon developed as a multi-media content writer. I experienced more of PR, social, comprehensive, in-depth review content formats. All of those experiences sharpened me aggressively in 2 years in Van Tay, brought me opportunities to work with big brands with variety of fields. Show less

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  Toong

  Apr 2020 - Jul 2021

  Marketing executive

  Toong is one of the most memorable places I've ever worked at as a true marketer. Bitter, but sweet at the same time.What you see Toong is expressing itself to you today - fleek, fun, and exciting as a leading co-working space brand, I once joined as a small part of it, and the one who made sure you would feel exactly what I just described Toong to you in the same way that we wanted.That pretty much summed up my "SOW" here.

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  Dghome

  Apr 2022 - Oct 2023

  Marketing communications lead

  I was proudly building up with my team dghome - the first tech platform in interior design & construction developed by Mitsubishi Corporation. I bet all my time here with wonderful people, an exciting new business model, and significant challenges. Click on the link below to see what I and my team created.

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  Yoga baked

  Oct 2023 - Apr 2024

  Marketing lead

  I didn’t do much here. As I enjoyed every single minute being with people here.Despite being on the same boat with Yoga Baked only for 7 months, but deeply inside my humble self would say that I learnt a (hell) lot. Yoga Baked started in one of the most difficult yet potential businesses in recent years – Healthy snack.This is the kind of product that you need to bring your customers the feeling of eating as when they eat chicken wings or have a first straw of bubble tea. And make them feel healthy without saying healthy at all.And I kinda pulled it off with Yoga Baked. Show less