Experience

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  Roanoke college (colket center)

  Aug 2008 - May 2011

  • Designed posters, flyers, and table tents in Photoshop to advertise upcoming college events.• Created and set-up banners and 3-D displays to advertise events and contests. • Coordinated the printing and distribution of digitally designed ads.• Promoted college events by interaction and conversation with students and guests.

  • Marketing Associate

    Aug 2008 - May 2011

  • Lending Services Assistant

    Aug 2008 - Jan 2010
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  Robertson marketing

  Jul 2010 - Aug 2010

  Recognition & rewards intern
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  The hairy coo

  Sept 2011 - Nov 2011

  Operations & marketing intern

  • Wrote articles about Edinburgh attractions for company's online blog.• Generated ideas for promotional t-shirts, postcards, and keychains.• Shadowed tours and set-up meetings with other local small businesses representatives to discuss potential partnerships.

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  Sister cities international

  Jan 2012 - Jul 2012

  Finance & administration intern

  • Assisted preparing financial statements in MIP software, mailed invoices and checks, and filed records. • Coordinated with CEO in writing correspondence, scheduling travel, managing appointments, and organizing meetings.• Resolved e-mail and phone inquiries, and updated member information in customer database.

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  American health law association

  Nov 2012 - Apr 2015

  • Implemented three new member campaigns and reported growth to Membership Manager; edited and sent weekly marketing e-mails.• Managed new member data in customer database, processed payments for memberships, subscriptions, and event registrations, and handled all customer questions submitted to the general email and phone line.• Monitored office supply and kitchen inventory for 35 staff members and coordinated facility repairs and maintenance.

  • Membership & Finance Coordinator

    Oct 2014 - Apr 2015

  • Membership & Finance Assistant

    Nov 2012 - Oct 2014
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  The brookings institution

  May 2015 - Jul 2019

  • Drafted and reconciled grant budgets totaling $300-500K for Director of Finance; assigned coding to inbound grants and contributions.• Drafted and routed contracts for review by the General Counsel and developed a tracking system for deliverables and payments.• Created requisitions for spending requests; processed invoice payments; made adjusting AP or GL journal entries.• Composed and coded over 85 travel reimbursement reports and reconciled monthly purchasing card expenses and statements.• Approved bi-weekly timesheets and trained new staff and interns, overseeing their orientation, onboarding, and required paperwork. Show less

  • Finance and Operations Coordinator

    Jan 2018 - Jul 2019

  • Financial Assistant

    May 2015 - Dec 2017
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  Vitas healthcare

  Jan 2019 - May 2019

  Administrative assistant (volunteer)

  • Educated on Vitas history, hospice industry trends, HIPAA, OSHA, Compliance, Elder Abuse, and Neglect. • Packaged sanitary items and medical supplies weekly for 20 care team’s site visits with local hospice patients.

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  Sunrise senior living

  Jul 2019 - Jan 2020

  Hr & business office manager

  • Supervised concierge team and organized monthly meetings to improve customer experience and operations. • Oversaw community hiring process; created and managed staff personnel files and ensured all mandatory trainings were in compliance.• Administered all payroll functions and timekeeping for over 80 staff and team members and completed bi-weekly payroll reconciliation.• Facilitated annual benefits enrollment, and handled unemployment and worker’s compensation claims as necessary.• Managed resident information and charges in billing system; assisted with errors and questions; completed related monthly finance audit.• Reviewed charge account coding, approved invoices, and provided monthly budget maintenance in PeopleSoft. Show less

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  National patient advocate foundation

  Feb 2020 - Sept 2021

  Patient & policy advocate (volunteer)

  • Created and promoted NPAF’s grassroots campaign content on care planning and health insurance coverage on social media platforms. • Contacted community allies and legislators by phone, e-mail, letters, and in-person visits to stress action on patient healthcare issues. • Participated in webinars and training and contributed to online forums discussing current patient advocacy issues and healthcare policy. • Shared personal testimony on patient issues through social media, written blog articles, and by serving on advisory councils or taskforces. Show less

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  Aptive resources

  Jan 2021 - Mar 2025

  Senior associate- healthcare transformation for va clients

  Sergeant First Class Heath Robinson Honoring our Promise to Address Comprehensive Toxics (PACT) Act– March 2023- present• Provided direct support to the Department of Veterans Affairs’ (VA) PACT Act Enterprise Project Management Office (EPMO). • Facilitated and tracked completion of items in Title IX of the PACT Act as part of an enterprise-wide change management collaboration. • Designed and led the execution of a SharePoint Knowledge Management System (KMS) project, enhancing team collaboration. • Participated in weekly high-level implementation meetings, recorded minutes, created agendas, status reports, and focused presentations. Clay Hunt Suicide Prevention for American Veterans (SAV) Act- January 2021- March 2023• Developed project control tools for VA’s Office of Mental Health and Suicide Prevention (OMHSP), increasing efficiency in management. • Created and managed task and risk trackers, the project charter and SharePoint site, created templates, and reviewed and edited deliverables. • Served as lead for the Best Practices process by administering Subject Matter Expert (SME) selection, interviews, and report development. • Assisted with business proposal writing and participated in biweekly Mental and Subpopulation Health capability area strategy meetings. Show less