Gustavo Fernandes Da Silva Oliveira

Experience

• 

  Carl Zeiss do Brasil Ltda.

  Nov 2019 - now

  •Professional Trajectory:-Focus on providing exceptional technical support and building strong connections with clients.•Technical Support Experience:-Guiding clients over the phone, diagnosing issues, and determining the need for remote assistance or on-site visits.-Ability to analyze service manuals to lead on-site interventions and prepare field technicians.•Laboratory Equipment Maintenance Expertise:-Ensuring optimal equipment functionality through preventive maintenance for demonstrations and sample collections.-Responsible for corrective maintenance of equipment used by clients in our laboratory.• Team Collaboration:-Close collaboration with field teams to efficiently solve problems.-Collaboration with the administrative team to expedite customer service and ensure accurate delivery of parts for technical visits. Show less

  • Engenheiro de serviços em campo

    Oct 2024 - now

  • Prestador de serviços | TechSupport Engineer

    Nov 2021 - Nov 2024

  • Estagiário

    Nov 2019 - Nov 2021