Sreeram Goalla

Experience

• 

  HSBC

  Jun 2010 - May 2012

  IT Support Analyst

  Project: Trouble Shooting and User ID Creations.• Service Monitoring, Problem & Request Management of all IT Services.• Configuration of the IBM Lotus Notes Mail Server.• Trouble shooting all the HSBC Business Applications. • Resolving the Hardware & Software related issues.• Working on the request tickets and also communicate with the Core Networking Teams & Application Support Teams.• Provide resolution as per the defined SLA [Service Level Agreement].• Support on the VPN Client, Citrix and Safe Boot issues faced by the users.• Worked on Active Directories, MS Office application & IBM Lotus Notes v8.Participated in the meetings with management regarding process improvements, Trained and supported new members of staff, Solved conflict situations and system complaints, assisted the Managers with decision-making. Show less

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  Global Recordings Network

  Dec 2012 - May 2013

  Summer Intern

  Project: 5Fish Android Application.• Worked on the 5-Fish Android/iOS Application Logo Design.• Created the SHARE option button on the 5-Fish Application.• Had an opportunity to study the application from a developer perspective.• Communicated with the team leader for weekly activities.• Identified and determined solutions to bugs and errors.• Developed and suggested feature solutions and approaches.• Created a weekly report of achieved and unachieved tasks• Successfully integrated Facebook and Twitter functionality.It was a huge learning curve for me while working at the GRN, Australia in terms of programming and other aspects of software development. This internship has also helped me to understand the Australian work culture in a better fashion. Show less

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  RGIS

  Aug 2013 - Jan 2015

  Inventory Auditor (Part Time)

  - Working as a team to physically count inventory for our clients.- Entering all the information and data into RGIS equipment.- Proficient with the RGIS hand held computer and other inventory equipment.- Achieving established average per hour (APH) counting goals.- And also ensuring accuracy and integrity of the data collected in all inventories worked.

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  ReadyTech

  Feb 2015 - now

  As a Product Manager, I work in an Agile environment across the full product lifecycle of ReadyTech SaaS applications. I am also a superior problem solver and have the ability to clearly communicate product requirements and work with the team to produce an amazing product.• Responsible for innovation and end-to-end launch of products that differentiates its features across primary market segments.• Translate product strategy into detailed requirements and prototypes.• Maintain the product roadmap and prioritisation, ensuring they are in line with our strategic plan.• Create buy-in for the product vision with both internal and external key stakeholders.• Lead, mentor and inspire the product team.• Work closely with engineering teams to deliver efficient time-to-market product and optimise resources.• Manage ongoing market research to ensure best practice, identify new opportunities to improve the effectiveness and quality of our capabilities.• Lead the development planning process and agree on the scope and priority of requirements with stakeholders.• Drive product launches by working with cross-functional teams.• Communicate key decisions, roadblocks or changes to relevant stakeholders while taking charge of sprint ceremonies, user education and account management.• Work in an agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.• Lead the product functional design process based on adept knowledge of the users and technology. Show less • Ensured the goals, scope and product domain are understood by everyone on the Team.• Found new techniques for effective Product backlog management.• Gathered functional requirements for new features.• Helped the team understand the need for clear & concise Product Backlog items.• Improved the product in an empirical environment.• Created new user stories, application improvements and bug-fix tickets on JIRA.• Organised Sprint Plans, Backlog grooming sessions every week.• Reviewed user stories and backlog management• Worked with Product Managers and remote development teams• Built relationships with customers and partners • Ran demo & training sessions every week to get the clients feedback on what we're building• Assisted Product Managers with product roadmap delivery. Show less As a Software Tester, I supported the Quality Assurance Process through out the organisation Duties Performed:• Documenting test strategies, plans & processes• Writing and executing test cases based on acceptance criteria• Use of automation testing tools where appropriate• Worked closely with developers to plan solid test strategies• Wrote & Executed tests that validate new improvements to our applications• Liaised with Dev Ops team to schedule the required performance and security testing• Data Migration AnalysisKey Skills Summary Skills:• Ruby on Rails & Python• HTML 5, CSS 3 and HAML• Knowledge in writing TDD, BDD using RSpec Gem (specs)• Database Testing - Querying the databases using PostgreSQL & Rails Console• Ability to debug the problems using log files• Performed API testing using Postman to make sure our applications interacting with each other• Experience in continuous-integration of the code & running the patches using Buildkite (CI Tool)• Experience in Mobile Application Testing (Tested Jobseeker & Employer Portals)• Implemented an automation script using Selenium web driver to perform an overall sanity check• Followed Agile Development/Testing Methodologies (Experience in Atlassian’s JIRA) Show less

  • Product Manager

    Aug 2021 - now

  • Senior QA Engineer

    Aug 2018 - now

  • Associate Product Manager

    Aug 2018 - Aug 2021

  • QA Engineer

    Feb 2015 - Aug 2018