Experience

• 

  Residence inn by marriott

  Jan 2003 - Jan 2009

  Managed daily operations & development of $2M+, 84-room all-suite hotel. Supervise, develop, and train staff of 20+ with 5 different departments. Developed & implemented sales training program through weekly conference calls. Enforced a service training program for all staff & promoted accountability. Selected as 1 of 9 General Managers out of 525 to develop new Service So Memorable training program for all locations nationally. Volunteered as trainer for Local Culture Council for State of Michigan. Trained all new employees for Residence Inn by Marriott on Service So Memorable quarterly. Responsible for setting & maintaining budgets (ADR, OCC, RevPAR, AOS, GSS, ESOCC). Achieved Gold Award 3 consecutive years - 2007, 2008, 2009. Achieved Gold & Platinum levels on bi-annual Marriott Quality Inspections. Show less Devised overall account management, business generation, and sales prospecting plans for hotels to consistently exceed revenue goals for a 3-year consecutive period. Successfully re-positioned brand in the eyes of existing clients to increase occupancy rates to 90+%. Developed sales strategies and relationship management practices & implemented at both hotels to secure major accounts in each market. Conducted prospecting calls, sales presentations, and contract negotiations. Effective & efficient use of all sales tools, training, & software to maximize revenues. Show less

  • General Manager

    Jan 2006 - Jan 2009

  • Promotion: Sr. Sales Manager/Director of Sales

    Jan 2003 - Jan 2006
• 

  Extended stay america

  Jan 2014 - now

  Responsible for overseeing a $60+M portfolio comprised of 50 hotels and 4 Regional Director Field Sales throughout MI, OH, PA. Driving sales activities among the sales team to exceed targeted budgets. Communicate effectively with National Sales partners to drive revenues from top producers in local markets. Responsible for interviewing, training, and on-boarding new team members. Conduct 1:1 Monthly Sales calls and Weekly Sales Team Calls to ensure activities are aligned with driving revenues and provide ongoing training to the sales team. Show less Ranked #1 in sales performance month over month and awarded RISE champion in 2012, achieved Pinnacle RISE levels in 2013 and 2014. Turtle Award Winner 2013. Contributed over $4M in annual sales as the primary contact with Extended Stay America's largest corporate customers. Led all major account presentations and contract negotiations; point person in discussions to influence decision making and win client confidence to unlock potential opportunities. Involved in hiring, training, and led over 100 front line associates, 30 operation managers and 3 sales directors. Show less Directed regional sales and operations leaders in under-performing markets with hands-on influence. Established the first dedicated Sales Deployment division, including compensation plans, incentive programs, lead generation programs, and marketing strategies. Developed short and long-term sales strategies to gain market share/penetration and increased declining markets by 20% RevPAR. Responsible for leadership of operations team to improve prospecting, pipeline development, forecasting, and closing of new business. Show less

  • Promotion: Sr. Director Field Sales

    Mar 2016 - now

  • Regional Director of Field Sales

    Jan 2010 - now

  • Promotion: National Director of Sales Deployment

    Jan 2014 - Jan 2016
• 

  Drury hotels

  Jul 2018 - now

  Oversee portfolio comprised of 4 Account Executives nationally to execute account saturation in the construction/transportation/logistics/retail/restaurant segments. Proficiently manage our top producing account by providing ongoing training to the field, effective contract management and blended efforts with revenue management/accounting for total account management. Manage contract execution for one of our lead sources - effectively negotiate contract for national coverage, provide ongoing training to the field for execution to drive revenue through construction industry. Design and execute on several committee initiatives - inclement weather, developing an executive presence, business development, and effective rate quoting are a few examples. Show less Responsible for $60M+ portfolio comprised of 11 hotels and 4 Area Sales Managers throughout GA, FL, AL, MS. Effectively managed marketing strategies for our region to leisure travelers including packages, coupons, and tourist centers. Provided company wide training on driving revenue through construction projects. Designed and implemented a vertical sales program for the company through 4th Qtr 2020 to drive national sales efforts. Effectively led our team through pandemic and performed in Top 5 Regions for top line revenue several months through 2020. Coached my team through account saturation and their own development as a leader. Show less

  • Manager National Partnerships - Construction/Transportation

    Jan 2021 - now

  • Regional Sales Manager

    Jul 2018 - Jan 2021