Experience

• 

  Pt. informit ganesha pratama

  Mar 2006 - Jun 2008

  It trainer

  RESPONSIBILITIES:1. Conduct professional IT training, specializing Networking on Cisco Certified Network Associate(CCNA), ICND, Certified Wireless Network Administrator(CWNA), Microsoft Windows Server 2003, Red Hat Linux, Certified Ethical Hacker(CEH), Microsoft Project 2003 and Microsoft Office 2007.2. Creating and Evaluating new courseware (Books, Presentation Slides and Hands-on Labs) for regular training and workshop.3. Managing and Implementing IT workshop for corporate (Telkom Indonesia, PLN, POS, etc.) and university customers. EXPERIENCES GAINED:1. Network Technologies: Router(2501&2514), Switch(1900&2950) /Cisco-based.2. Wireless Technologies: Cisco Aironet 340.3. Microsoft Windows Server 2000/2003. 4. IT Security Concept and Technologies: IDS (Snort), Firewall (iptables), Antivirus, Honeypots, OpenSSH, PGP, Web Server (HTTPS).5. Various Vulnerability and Penetration Testing Tools: Ethereal, Nmap, Netcat, Hunt, Metasploit etc.ACCOMPLISHMENT:1. Possessed more 300 hours teaching experience on specialization subject. Some of them were vendor official curriculum such as Cisco (CCNA,ICND,CWNA,Introduction to Network Security), and Microsoft (Managing & Maintaining a Microsoft Windows Server 2003 Environment, Implementing, Managing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, Project 2003, Office 2007 and Windows XP).2. Created two Red Hat Linux Coursewares (Linux Fundamental, System Administration). Show less

• 

  Pt. bobcpp oil company

  Aug 2008 - Oct 2009

  It network support

  1. Perform communication & Networking system analysis & design planing for integration2. support of network in internet & intranet3. Analysis & participate in development of security standardization & implementation of security controls for LAN and WAN4. Managing and Maintaining Data center / Blade Server5. Maintaining Server Unix and Microsoft

• 

  Pt. andalan nusantara teknologi

  Dec 2009 - Mar 2010

  System engineer

  RESPONSIBILITIES:1. Provide system design & consultancy to customers.2. Respond to requests for technical queries & support.3. Conduct Technical training to customers & IT administrators.4. Perform communication & Networking systems analysis5. Design planning for integration.6. Implementation of security controls for LAN dan WAN7. Systems management hardware & support 8. Conduct professional IT training, specializing Networking on Cisco Certified Network Associate(CCNA), ICND, Certified Wireless Network Administrator(CWNA), Microsoft Windows Server 2008, Red Hat Linux, Certified Ethical Hacker(CEH), Microsoft Project Server 2007 and Microsoft Office 2007.9. Creating and Evaluating new courseware (Books, Presentation Slides and Hands-on Labs) for regular training and workshop.10. Managing and Implementing IT workshop for corporate .EXPERIENCES GAINED:1. Network Technologies: Router Cisco(2501&2514), Switch Cisco(1900,2950 & 2960G). 2. Wireless Technologies: Cisco Aironet 340.3. Microsoft Windows Server 2008.4. Microsoft Exchange Server 20075. Microsoft Project Server 2007 6. IT Security Concept and Technologies: IDS (Snort), Firewall (iptables), Antivirus, Honeypots, OpenSSH, PGP, Web Server (HTTPS) / based product Microsoft & Unix Freebsd7. Various Vulnerability and Penetration Testing Tools: Ethereal, Nmap, Netcat, Hunt, Metasploit etc. Show less

• 

  Pt. bakrieland - bsu (bakrie group)

  Apr 2010 - Mar 2012

  System administrator

  Operations and Support :1. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.2. Perform regular security monitoring to identify any possible intrusions.3. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.4. Perform regular file archival and purge as necessary.5. Create, change, and delete user accounts per request.6. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.7. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.Maintenance:1. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.2. Upgrade and configure system software that supports Property infrastructure applications or Asset Management applications per project or operational needs.3. Maintain operational, configuration, or other procedures.4. Perform periodic performance reporting to support capacity planning.5. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.6. Maintain data center environmental and monitoring equipment. Show less

• 

  Fujitsu indonesia

  Apr 2012 - Sept 2013

  System engineer

  CURRENT POSITION ROLE • System Engineer of IA Server Solution Department, Infrastructure Services & Solutions Division of Fujitsu Indonesia • My responsibility as part of a team of engineers is providing support and service for Fujitsu multi-platform IT solution including project delivery, performing maintenance services and installation and troubleshootingSKILLS SET AND QUALIFICATIONS• An excellent understanding of Virtualization, particularly related to solution design• Strong appreciation for server and Virtualization design• Cloud Computing• Exceptional communication skills• Excellent understanding of VMware's vSphere • Understanding of PC/Server/Intel based architecture, including how to setup and troubleshoot. Experience in handling Fujitsu Intel based Server, the Primergy line, including installation, management and troubleshooting. Also experienced in handling Fujitsu PrimeQuest Server. Have attended internal training on Fujitsu PrimeQuest and Primergy Blade Server. Have handles installation, configuration, maintenance, and troubleshooting on Fujitsu Primergy RX300S7 and RX600S6.• Understanding of RAID concept• Understanding of adapter teaming and its configuration under Windows (including Windows Server 2003 and Windows Server 2008) and Linux (RHEL5 and 6).• Understanding of SAN Switch and zoning configuration. Experienced in Brocade 300 configuration.• Understanding of VLAN and its configuration, including setting trunking under Primergy Blade Server Ethernet Connection Blade.• Understanding of MS Windows Operating System concept, installation experience for MS Windows Server 2003 and MS Windows Server 2008.• Understanding of Linux Operating System concepts and administration, installation experience for RHEL, Centos, and Ubuntu.• Programming Language: PHP Show less

• 

  Ntt ltd.

  Oct 2013 - Jun 2017

  Consultant - data center solutions

  • Be a cross technical specialist and demonstrate your leadership by being able to understand the technology that is needed to meet the client's business requirements, and articulate this to both technical and business stakeholders• Provide technical guidance to our internal teams and clients in order to successfully produce large customer solution proposals• Apply design methodology principles in a logical and scientific manner to perform a detailed analysis of client requirements to create designs for conceptual architectural designs• Conduct Proof of Concept (PoC) for clients or event to showcase Dimension Data solution suitable for client / event requirements• Responsible for maintaining vendor relationships with our company on a specific technology product range• Provide support to the delivery team relevant to the design and consultancy service, if required Show less

• 

  Jti (japan tobacco international)

  Jul 2017 - Sept 2021

  It infrastructure manager

  KDMSUMMARY:Oversight of the Hardware infrastructure, Network infrastructure, provisioning and maintenance practices, security practices, disaster recovery planning and execution, as well as general oversight of daily operations and Support Integration Process. ESSENTIAL DUTIES AND RESPONSIBILITIES:-Support Integration Process and preparation for business model change-Coordinate with IT Global related with IT Global Project -Coaching and Develop all IT Regional Supervisor in Indonesia Market-Implementation IT Infrastructure Project and Operation in Indonesia Market-Server hardware configuration and provisioning in Public Network-Network and Security configuration and provisioning in Public Network-Support IT Budget preparation from infra side -Manage vendor relationships related with IT Infrastructure project and Operation. -Sponsor projects related to data center and network services to provide maximum network and telecommunication availability, integrity, and flexibility.-Data center general infrastructure management including racking, cabling, organisation and other daily practices. -Proactively identify issues and corrective actions necessary to sustain the environment. -Resolve unusual or escalated customer service issues related to data center and network services. -Respond in timely manner to all data center and network issues. -Maintain regular usage and performance statistics for all data center & network systems and services. Show less

• 

  Dhl express

  Sept 2021 - now

  Senior manager itsm

  - Manage the infrastructure, technical support and telecommunications for the country- Manage the internal IT Helpdesk at country level to ensure the needs of internal customers are addressed or escalated in a timely manner- Ensuring the IT Security, data protection and BCP are in place- Ensure all personal computer software is licensed- Rationalize the deployment of Windows Server, Desktop and Laptop units in order to provide high service levels at an appropriate cost- Ensure the Service Level Agreements for all services provided by Service Management Team to the business are prepared and in place- Contribute to Express business goals by simplification of process and procedures- Drive adherence to IT (Security) policies for the country within overall DPDHL guidelines- Evaluate and prioritize improvement to the country's IT portfolio taking into account available resources- Build and Develop effective working relationship with stakeholders, technical specialist and third parties- Develop a culture of quality, Service excellence (for internal customers), flexibility and cost consciousness- Identify training needs and career development opportunities to drive a high performance team- Develop KPIs with team member and monitor individual performance Show less