Dale Bassett-Manning

Dale Bassett-Manning

Customer Service Assistant

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location of Dale Bassett-ManningUnited Kingdom

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  • Timeline

  • About me

    Administrative Officer at Rural Payments Agency

  • Education

    • All Hallows Catholic School, Farnham

      2011 - 2013
      A Levels History, Sociology, English

      After completing my GCSEs I went on to study at the sixth form at my secondary school and completed the following subjects:History - BEnglish - BSociology - C

    • All Hallows Catholic School, Farnham

      2006 - 2011
      GCSEs

      At All Hallows I studied 9 GCSE subjects and achieved A-C in all of them including Maths, Science, English and History.

    • University of Southampton

      2013 - 2016
      Bachelor of Arts (B.A.) Archaeology 2:1
  • Experience

    • Marks and Spencer

      Aug 2014 - Jan 2015
      Customer Service Assistant

      I was responsible for:Engaging with customers both in and off the tillsMoney handlingAnswering enquiries and giving customers advice about productsMaintaining hygiene and food standards

    • Lidl UK

      Sept 2016 - Dec 2016
      Warehouse Assistant

      I was responsible for:Picking items for orders to be delivered to stores.Administrative paperwork.Recording data for the internal IT system.Using and maintaining pallet trucks

    • Culture Warrington

      Jan 2017 - Mar 2019

      I have a varied role at Warrington Museum. It includes front of house duties such as: greeting visitors, installing new exhibitions, gallery security, cleaning and site maintenance. I am also an assistant to the Interpretation officer. This role includes: social media & marketing, photography, producing exhibition text, layout of new exhibitions, producing visual content, answering customer enquiries and engaging with artists who are exhibiting. I have also been fortunate to catalogue the entire oral history collection on site and digitise some of the material. I have gained multiple skills and deeper understanding of the museum sector during my employment here. Show less

      • Visitor Services Assistant

        Nov 2017 - Mar 2019
      • Visitor and Interpretation Assistant

        Jan 2017 - Nov 2017
    • Axtec

      Jul 2019 - Sept 2019
      Electrical Assembler

      At Axtec I would assemble cables and prepare parts to be used in load cells and weighbridge units and machinery. I would also test load cells to ensure their accuracy and fault check damaged items and record these faults.During my employment the company had moved premises and was intending on heavily recruiting and expanding. I was tasked with developing manuals or 'crib sheets' for electrical assembly and formalising these for use within the company and for training.

    • Sainsbury's

      Sept 2020 - Oct 2021
      Customer Experience Assistant
    • Rural Payments Agency

      Oct 2021 - now
      Administrative Officer

      In my role, I am responsible for processing scheme applications, managing documentation and consulting with applicants for adjustments or missing information. Quality is required throughout the role and flexing to other teams is essential to complete cases.In the Civil Service, I’ve learned I can be flexible and innovative in problem-solving and that I can contribute to KPIs and meet targets when working independently.

  • Licenses & Certifications

    • Standard First Aid, CPR and AED

      St Johns Ambulance
      Jul 2019
  • Volunteer Experience

    • Collections Assistant

      Issued by The Salvation Army on Mar 2021
      The Salvation ArmyAssociated with Dale Bassett-Manning