Experience

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  National bank of greece

  Jul 2013 - Sept 2013

  Summer intern

  Participated in the NBG Summer Internship Program, focusing on governance and ITIL methodology to streamline IT service management processes

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  First data corporation

  May 2014 - Dec 2016

  Software engineer

  •Contributed to the development of critical card-issuing applications, enhancing transaction security and customer trust. •Took ownership of an anti-fraud system application, overseeing its lifecycle and collaborating with vendors for continuous improvement. •Managed vendor relationships to ensure the anti-fraud system met organizational standards and performance benchmarks.

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  Eurobank

  Dec 2016 - Feb 2020

  Software engineer

  •Managed IT project initiatives, coordinating with multiple departments to achieve project milestones and deliverables.•Monitored project progress with precision, providing regular updates to internal stakeholders and decision-making committees.•Conducted a diverse range of software engineering tasks, from initial development through to testing and deployment, ensuring adherence to best practices.•Provided exceptional support to internal customers, resolving technical issues swiftly to minimize system downtime. Show less

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  Allianz greece

  Feb 2020 - May 2021

  Senior software engineer

  •Analyzed and translated complex business requirements into technical specifications, ensuring alignment with customer needs and product objectives.•Facilitated effective stakeholder communication, driving consensus and maintaining focus on strategic project goals. •Guided product quality assurance during User Acceptance Testing (UAT), leading to enhanced customer satisfaction and product reliability. •Performed in-depth technical analysis and contributed to the maintenance of sophisticated systems and ensuring high availability. Show less

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  Iknowhow sa

  May 2021 - Nov 2024

  Technical project manager

  •Oversaw the development of multiple new PaaS Systems, automating and improving clients' procedures resulting in significant efficiency gains. •Launched a new accounting system, reducing statement management time from several days to less than 20 minutes.•Managed the digitalization of registration and inspection processes for public legal entities, reducing steps 75%.•Led critical public sector projects, collaborating with government stakeholders to define and prioritize business requirements, ensuring alignment with policy requirements and strategic goals.•Managed cross-functional teams through the Agile methodologies ensuring consistent delivery of valuable software increments through effective collaboration and process optimization.•Created and prioritized the product backlog, ensuring the delivery of the most valuable features in alignment with resource availability. Show less

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  Trailai

  Apr 2024 - now

  Co-founder | product & strategy

  TrailBot is an AI-powered HR assistant that answers employee questions, provides real-time insights, and strengthens HR’s strategic role through analytics like sentiment analysis. Driving product vision, strategy, user experience, and go-to-market—ensuring TrailBot delivers real value to HR teams.