
Timeline
About me
Program Manager, User Requirements- Digital Patient Experience at MGB
Education

The george washington university- milken institute school of public health
2015 - 2018Master of public health - mph public health 3.8Culminating Experience: True Love: An Intervention to Reduce Gender Based Violence in HondurasPracticum: Quality Improvement Intern at Children's Home Association of IL

Purdue university college of engineering
2020 -Lean six sigma green belt
Carthage college
2009 - 2013Bachelor of arts (b.a.) neuroscience 3.8Activities and Societies: Beta Beta Beta- Biology Honor Fraternity Theta Chi Delta- Honorary Chemistry Fraternity Senior Thesis: 17-alpha-ethinylestradiol synergizes the chemical and behavioral stress response through binding with CYP21A2Minors in Chemistry, Biology, Psychology, and French
Experience

Deerfields bakery
Jun 2008 - Oct 2013Assistant manager
Sysmex america, inc.
Oct 2013 - Jun 2018Contract analyst- lead
Children's home association of illinois
Oct 2018 - Nov 2018Quality improvement internAudited student medical records according to ISBE requirements and collected data through SurveyMonkeyAdhered to HIPAA PHI guidelinesAnalyzed data using quantitative and qualitative methodsPresented results to stakeholders using PiktoChart and made recommendationsConducted secondary research about Integrated Health Homes

Sysmex america, inc.
Nov 2018 - Jan 2022Assess issues with Cash Application, Collections, and Contracts procedures and systems.Conduct process mapping sessions with SMEs using Visio.Develop project charters and plans with multiple stakeholders.Document communication plans and provide regular updates to senior management on project status.Escalate and re-prioritize deliverable due dates.Work with SAP programmers on business requirements for recommended enhancements.Gather relevant scenarios and write test scripts as well as perform UAT.Write-up and train teams on process improvements.Contribute to formation of KPIs and their measurement in Cash App and Collections.Manage business use and on going improvement of High Radius Cloud software for Cash Application and Collections. Show less
Project Manager- Customer Operations
Jun 2021 - Jan 2022Associate Project Manager
Nov 2018 - Jun 2021

Massachusetts general hospital
Jan 2022 - Sept 2022Operations / project manager - teleneurology
Mass general brigham
Oct 2022 - nowProgram manager, user requirements - digital patient experience
Licenses & Certifications
- View certificate

Microsoft power automate essential training
LinkedinFeb 2021 
Lean six sigma green belt certification
Purdue universityMay 2020- View certificate

Microsoft power automate: beyond the basics
LinkedinApr 2021 - View certificate

Project management: healthcare projects
LinkedinMar 2021 - View certificate

Building business relationships
LinkedinDec 2020 - View certificate

How to train your brain for happiness
LinkedinFeb 2021 - View certificate

Interpersonal communication
LinkedinJan 2021 - View certificate

Citi health information privacy and security
Citi program, a division of branyApr 2018
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