Amal Ansari Beena

Experience

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  Royal Touch

  May 2016 - Nov 2016

  Operations Executive

  • Negotiated contracts with suppliers to secure cost-effective deals.• Organised workflow schedules, ensuring timely completion oftasks.• Oversaw daily operations, ensuring smooth running of the business.

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  Concept Medical & Envision Scientific

  Nov 2016 - May 2024

  Zonal Sales Operations Coordinator and Credit Specialist

  • Collaborated with various departments to ensure smooth operations. • Prioritised tasks optimally, ensuring timely completion of all assignments. • Liaised with external vendors for procurement of necessary supplies. • Handled customer queries promptly, enhancing customer satisfaction levels. • Implemented new systems for improved workflow and productivity. • Oversaw inventory management, reducing discrepancies and Expiry. • Organised staff training to enhance team capabilities. • Streamlined internal communication channels for better information flow across teams. • Handled administrative tasks efficiently to support day-to-day operations. • Prepared reports accurately, aiding informed decision-making at higher management levels. • Handled negotiations with outside vendors and service agencies to meet group needs. • Coordinated hiring, recruitment and training strategies to build successful administrative team. • Controlled resources by SAP. • Conducted thorough credit analysis to minimise company risk levels. • Coordinated sales activities with effective communication between sales teams and clients. • Prepared and distributed sales reports for internal review and analysis. • Updated CRM systems with accurate customer information to enhance sales tracking. • Facilitated effective communication between suppliers for smooth supply chain management. • Ensured timely delivery of goods by efficiently coordinating with logistics teams. Show less

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  Thomson Associates

  Jun 2024 - now

  Assistant Operations Manager

  • Assisted in budget planning and expense control activities, leading to financial stability.• Facilitated clear communication between different departments for seamless operation flow.• Liaised with suppliers to ensure smooth supply chain operations.• Streamlined office procedures to improve efficiency.• Implemented cost-saving measures, reducing overheads significantly.• Collaborated with sales department to forecast product demand accurately.• Recorded and maintained staff paperwork, employee payroll and performance sheets.• Drafted KPI reports to senior management with strategic recommendations.• Oversaw day-to-day operations of company, maintaining operational and service standards.• Handled crisis situations effectively, minimising disruption to operations.• Mentored staff to consistently exceed individual performance targets. Show less