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Basetsana Dikobe

Basetsana Dikobe

Retentions and Loyalty Intern

Followers of Basetsana Dikobe559 followers
location of Basetsana DikobeGaborone, Botswana

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  • Timeline

  • About me

    Product Management | Digital Marketing | Communications | Corporate Social Responsibility | Digital Content Management| Relationship Management | Partner Management | Events Management | Business Management

  • Education

    • Monash University Malaysia

      -
      Monash University Foundation Year

    • Victoria University

      2009 - 2012
      Bachelor of Business Marketing & International Trade

    • Monash University Malaysia

      2008 - 2009
      Monash University Foundation Year

  • Experience

    • Orange Botswana

      Feb 2013 - Mar 2014
      Retentions and Loyalty Intern

    • Orange Botswana

      Oct 2020 - now

      • Digital & Mobile For Development Coordinator

        Aug 2022 - now

      • Sales Support & Digital Coordinator

        Nov 2021 - Sept 2022

      • Sales Animation Executive

        Mar 2015 - Oct 2021

      • Internal Communications Coordinator

        Oct 2020 - Jan 2021

  • Licenses & Certifications

    • Women In Leadership: Mastering Key Leadership Competencies

      Project Management Institute
      Jun 2021

    • Best Practices for Digital Transformation

      Project Management Institute
      May 2021

    • Experts Insights on Emotional Intelligence

      Project Management Institute
      May 2021

    • Social Media: Social Networks in the Marketing Process

      HUB Institute (conferences, networking, training, insights)
      Feb 2018

    • Customer Service Training

      Service Bridges Consulting
      Nov 2017

    • Certificate of Attendance (French Course Level A1.03)

      Alliance Française Paris Île-de-France
      Mar 2021

    • Leap (The Employability Training Programme)

      Sunway University
      Nov 2012

    • Digital Marketing

      University of Cape Town
      Aug 2023

    • How To Ensure Inclusive Digital Communication (During Crises and Emergency Situations)

      International Telecommunication Union
      Mar 2022

    • Google Digital Garage's "The Fundamentals of Digital Marketing"

      The Open University
      Jul 2021

  • Honors & Awards

    • Awarded to Basetsana Dikobe
      GBF - Children’s Literature Creative Writing Program Participant 2022 Gaborone Book Festival & University of East Anglia (Norwich, England) Jun 2022 One of 25 applicants (out of 80) chosen for a children’s literature creative writing program, a collaboration between the Gaborone Book Festival Trust (GBF) and the University of East Anglia (Norwich, England).
    • Awarded to Basetsana Dikobe
      Project Manager Winner | Orange Group, Jump on Demand Sales Challenge, 2021/22 Edition Orange Group Mar 2022 Project Manager of the Jump On Demand sales challenge 2021/22 edition. One of 2 Orange Group PMO challenge winners out of 16; responsible for the training, animation, coordination and communication of the sales challenge to the Mass Market team.
    • Awarded to Basetsana Dikobe
      Project Manager | Orange Group for Orange Botswana Customer Champions 2019 Edition Orange Group Oct 2019 Project Manager of the Orange Botswana Customer Champions 2019 sales challenge. Led the Mass Market sales retail team to meet and exceed the challenge target with a dedicated Orange Group reward seminar in Dubai, UAE.
    • Awarded to Basetsana Dikobe
      Best Retail Network Winner | Orange Group Customer Experience Challenge 2018 Edition Orange Group Jul 2018 Solo project, "Best initiative to boost smartphone sales" won in the Best Retail Network category in a Customer Experience challenge to support Orange Group's transformation plan to improve customer experience. Reward was a dedicated Orange Group seminar for all Orange affiliate winners in Bermuda (British Islands Overseas Territory).