Cláudia Pinto Baptista

Cláudia pinto baptista

bookmark on deepenrich
location of Cláudia Pinto BaptistaCity of Johannesburg, Gauteng, South Africa
Phone number of Cláudia Pinto Baptista+91 xxxx xxxxx
Followers of Cláudia Pinto Baptista9000 followers
  • Timeline

    Aug 2002 - Aug 2007

    Managing Member

    R&C Corporate Gifts
    Nov 2002 - Feb 2003

    Sales Assistant

    YDE
    Jul 2006 - Jun 2010

    Product Specialist

    Atomic Marketing (AEG)
    Sept 2007 - Jan 2010

    General Manager

    Bom Dia Bakery and Deli
    Current Company
    Jun 2011 - now

    HR Business Partner - RTX (AER) & CSP (RTX)

    Rio Tinto
    Johannesburg Metropolitan Area
  • About me

    HR Business Partner - Exploration (AER) & CSP (RTX)

  • Education

    • Maccauvlei

      2021 - 2021
      Certificate skills development

      Activities and Societies: Skills Development Facilitator

    • Dave ulrich hr academy

      2023 - 2023
      Hr essentials human resources development

      4-week results-based, guided development journey for learning how HR creates value from the outside in and delivers business impact.

    • University of johannesburg

      2004 - 2009
      Bcom industrial psychology professional industrial and organizational psychology nqf6

      Majors in Industrial Psychology, Psychology, Human Resources

    • University of south africa/universiteit van suid-afrika

      2009 - 2009
      Programme in human resources human resources management and services nqf 6

      covered Human resource policies and procedures as well as labour legislation

    • University of south africa/universiteit van suid-afrika

      2010 - 2012
      Honours degree industrial and organizational psychology nqf7

      Majors in Industrial Psychology

    • Saïd business school, university of oxford

      2018 - 2018
      The archbishop tutu leadership programme organizational leadership

      Activities and Societies: Desmond Tutu Leadership Programme required as part of the Desmond Tutu Fellowship

    • Aihr | academy to innovate hr

      2023 - 2023
      Hr business partner 2.0 human resource management

      This online training is for Human Resources Professionals (not just BPs) whose role requires them tobe a partner of the business.

  • Experience

    • R&c corporate gifts

      Aug 2002 - Aug 2007
      Managing member

      •The planning, organising, leading and controlling of the production process •Negotiating prices with suppliers as well as customers•Creating good quality of work by doing quality audits•Ensuring that all goods are in good condition and marked at the correct price•Pricing and promoting products created•Dealing with accounts

    • Yde

      Nov 2002 - Feb 2003
      Sales assistant

      •Assisting customers with finding the correct brand, style and size requested•Assisting customers at till points

    • Atomic marketing (aeg)

      Jul 2006 - Jun 2010
      Product specialist

      •Informing customers on the products; features, advantages and benefits of each and every AEG major appliance•Advising customers on their purchasing decision to ensure that both needs and wants are satisfied •Training sales people as well as new product specialists•Representing AEG at shows, stores as well as special events•Home demonstrations on purchased appliances •Reporting back to management weekly using the internet on the issues that arise in the selling of the products•Informing management about what changes can be made to compete against the competition based on new products released Show less

    • Bom dia bakery and deli

      Sept 2007 - Jan 2010
      General manager

      •End to End Recruiting of all employees •Dealing with Adhoc Employee Relations •Ensuring that all employees are properly trained and that employees have the required knowledge, skills and abilities to carry out the job both effectively and efficiently•Ensuring that employees have the required safety gear as well as proper equipment to carry out their jobs•Dealing with the signing of contracts as well as dealing with queries •Dealing with Grievance as well disciplinary procedures•CCMA Dealings and Advice •Supporting Leaders with HR support •Negotiating prices with suppliers as well as selecting the most cost effective supplier without jeopardising the quality of goods•Dealing with the general running of the business•Helping with the creation and starting up of business, Bom Dia Show less

    • Rio tinto

      Jun 2011 - now

      • Translating business strategies, objectives and context into a people strategy with supporting programmes and interventions to organizational effectiveness.• Preparing and maintaining and project reporting, dashboards, metrics and update communications to relevant stakeholders• Proactively identifying risks and opportunities to business objectives through data, conversations and observations; and diagnoses root causes to determine the required intervention.• Building Leader capability in HR systems and processes including cyclical processes• Actively overseeing the upkeep of the people project plan related to closure and RTX activities in the region• Deliver key HR projects and targets as they arise• Acting as an escalation point to resolve significant and complex issues• Partner with People Experience to deliver a seamless HR experience for leaders. Coaching and supporting leaders• Work with People Experience team on new country entry and other associated programmes with RTX and Closure growth in the region• Supporting leadership to define, build, and maintain employee engagement..• Engaging with leaders and leadership teams to position the need for change in relation to business objectives, and provide support to deliver, manage, and sustain the change.• Providing feedback and input into the effectiveness of HR processes, policies, programmes, and systems to AoEs and other parts of the organization. Show less • Translating business strategies, objectives and context into a people strategy with supporting programmes and interventions to organizational effectiveness.• Preparing and maintaining and project reporting, dashboards, metrics and update communications to relevant stakeholders• Proactively identifying risks and opportunities to business objectives through data, conversations and observations; and diagnoses root causes to determine the required intervention.• Building Leader capability in HR systems and processes including cyclical processes• Actively overseeing the upkeep of the people project plan related to closure and RTX activities in the region• Deliver key HR projects and targets as they arise• Acting as an escalation point to resolve significant and complex issues• Partner with People Experience to deliver a seamless HR experience for leaders. Coaching and supporting leaders• Work with People Experience team on new country entry and other associated programmes with RTX and Closure growth in the region• Supporting leadership to define, build, and maintain employee engagement..• Engaging with leaders and leadership teams to position the need for change in relation to business objectives, and provide support to deliver, manage, and sustain the change.• Providing feedback and input into the effectiveness of HR processes, policies, programmes, and systems to AoEs and other parts of the organization. Show less • HR generalist Support to South Africa, Zambia, Angola, Mozambique. • Skills Development reporting • EE reporting • Business partnering • Customer/ leader engagements and guidance • New country entry (HR project lead)• Business transfers (HR project lead)• Restructures • Employee relations • Remuneration recommendations • Performance management and review • HR reporting • Process improvements • Policy review and updates • Onboarding • Legislative review and guidance • Contract creation and update • Employee and stakeholder support • Vendor Management • Immigration support • Commissioner of oath Show less • Human Resource support to Rio Tinto Management Services, Rio Tinto Mining and Exploration South Africa, Zambia, Botswana, Namibia. • Induction• HR Policies and Procedures implementation and maintenance• Employee Relations case management and support • Talent and Skills Management and development • Business partnering• Strategic review support• HR legislative support, policy review and update • General HR business and management support• HR Reporting• Sharing and seeking out knowledge, best practice and resources across the Group and Business Unit• Data maintenance and review• EE reporting, planning and maintenance• Skills Development Facilitator • Performance management and review• Remuneration review and recommendations• International assignee support• New country entry - Africa• Restructures• Business Resilience Team - HR Representative• Ethics and Integrity committee chair• Family Domestic Violence Facilitator Show less • Leader support • Psychometrics – testing and interpretation • Skills Development • HR Reporting – Pull and analysis • People management.• Administering exit processes for resignations/ terminations• Data maintenance • System and process improvement • HR project contributor • Developing recruitment strategies • Consistency in application of policies and procedures to reduce potential for legal action and decreasing complaints and grievances.• Recruitment cycle time management • Policy and process expert • Relationship building • Skills Development • Initiating and implementing change with commitment and drive• Constructively challenging the status quo to improve performance• Maintaining focus and seeing change through to completion Customer service focus• Understanding and building relationships with external parties that strengthen and sustain Rio Tinto’s competitive advantage• Demonstrating cultural awareness and sensitivity in dealings with external stakeholders• Taking actions that optimise short- and long-term operational performance• Developing and maintaining a safe workplace for all employees and contractors• Assisting managers with their team’s performance management and salary review process• ER coordinator and support • CCMA support Show less • Stakeholder engagement • HR reporting • Issue and prepare Employee Contracts• Resource management • Recruitment • Onboarding • Preemployment check management • Audit reporting on filled roles for EMEA and ensuring all roles are adhering to the SSR/ Audit procedure• SAP/MIGO Super User• RTBS Super user• SHL Super user• Vendor management• Training and mentoring • Evaluates and understands client business needs to support guidance and advice• Salary recommendation coordinator • HR day to day management • policy and process expert Show less •Fully understanding and working towards the delivery of Key Performance Indicators in accordance with Recruitment and Talent Service Level Agreement •Evaluates and understands client business needs to support guidance and advice •Proactive candidate/ hiring leads management •Effective utilisation of the global recruitment system(s) in accordance with end to end recruitment activities and processes, ensuring accurate and timely maintenance of data within Taleo to facilitate reporting •Open communication and collaboration with R&T team members to support the recruitment process. •Establish and maintain effective relationships with clients to help guide positive and proactive interactions and outcomes. •Responding in a proactive manner to requests for ad-hoc information & data •Prepare HR Related Reports•Issue and prepare Employee Contracts •Working with the business on the resource needs and ensuring that all approvals and procedures have been followed •Posting and sourcing of positions and ensuring that all postings have adhered to the Rio Tinto standard•Liaison between Human Resource Business Partners and Line Managers on adhoc queries and needs of the business •Team and external Communications•Smooth running of the on-boarding of new starters •Completing pre-employment checks, psychometrics, criminal checks, medicals, logistics•Screening (Desk & Telephone) of candidates, shortlisting •Audit reporting on filled roles for EMEA and ensuring all roles are adhering to the SSR/ Audit procedure •SAP/MIGO Super User •RTBS Super user •SHL Super user•Vendor management •Training of new employees •Ensuring that all procedures and dealings with external and internal users adhere to all South African Labour legislation •Adhoc direct support to HR Advisors on any HR related requests as per the business needs Show less • Prepare HR related reports• Assist with the day-to-day efficient operation of the HR office.• Update and maintain employee files in accordance with company policy, state and labour law• Prepare and process termination & new hire paperwork• Draft and update role descriptions, as needed• Liaise with Mobility/Relocation departments, as required• Coordinate the New Employee Induction, development, and training logistics and recordkeeping• Gather, validate and input HR data in SAP system while ensure complete data integrity and validity• Liaise on a regular basis with payroll team in order to ensure effective process flow and provide support as required• Liaise on a regular basis with benefits department in order to maintain reporting and data for benefits• Delivering data management services to regional and global HR teams by managing, sourcing, validating and uploading HR data into managed systems that provide Group Functions with relevant, current and high quality data.• Working closely with HRSS and the System and Data team in order to supply and maintain high level HR data management services to Group Functions.• Providing support to the Systems and Data Manager and HR Managers in the implementation of data management solutions with the primary objective to support the management of employee lifecycle systems and processes.• Support effective auditing procedures for all data managed• Support for the Org Chart, when either clean-up, or changes to be done instructions received directly from customer• Team/External Engagement• Developing relationships with P&OS, Clients and RTSS to maintain a strong support network and promote common solutions to data management. Show less •Beginning to end process of recruitment•Adhoc requests for candidates, Human Resources Business Partner and hiring managers completed daily •Providing support to HR Manager and Talent Advisors•Completing all pre-employment checks according to Rio Tinto Standard•Running of the Global Talent Acquisition pipeline (GMASS) in South Africa used to acquire qualified candidates within different areas of hard top fill roles within Namibian and Mozambique •Working within the TA (Talent Acquisition) team to fill hard to fill roles and gather relevant data on each candidate•Issuing and creation of contracts according to approved Labour legislation and Rio Tinto standards •SAP/ MIGO Super user •RTBS Super User •Good knowledge of various employment laws and practices. •Excellent interpersonal skills, communication and negotiating skillsTraining and Development •Qualified to administer Psychometrics and Interpret Psychometrics Reports for SHL•Completed a Project Study with the SHL team on the Graduate results for Psychometrics for Mozambique •Training of new employees on all existing systems and procedures according to Rio Tinto standardAchievements:•Being selected by my manager at the time (Tsitsi Mabeza) to work on GMASS with the Australian team •Recruitment for the ramp up stage of RTCM •Working on TA and meeting all daily objectives •Managing and sorting of all data in the Recruitment and Talent Audit, achieving a 100% clearance by KPMG •Sorting and collecting of all data for the recruitment team and creating a manageable and clear Eroom •Creating or collecting all process and how to documents in place for new starters Show less

      • HR Business Partner - RTX (AER) & CSP (RTX)

        Jan 2024 - now
      • HR Business Partner - Exploration (AER) & Closure (EMEA)

        Feb 2023 - Jan 2024
      • Senior HR Adviser

        Dec 2021 - Feb 2023
      • HR Advisor

        Jul 2018 - Dec 2021
      • HR Officer

        Jul 2015 - Jun 2018
      • Analyst Resourcing- People Services- Global Business Services

        Aug 2014 - Jul 2015
      • Talent & Aquisition- People Support (PS)

        Jan 2014 - Aug 2014
      • HR Coordinator

        Sept 2013 - Feb 2014
      • Recruitment- People & Organisational Support (POS)

        Jun 2011 - Sept 2013
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Cláudia Pinto Baptista
      Archbishop Tutu Leadership Programme Said Business School University of Oxford Sep 2018 The Programme has been designed specifically for African leaders in consultation with our African faculty and advisors and with Oxford, whose famous tutorial style has been adopted. It provides participants with an intensive learning and broadening experience on the principles and application of leadership, and an opportunity to explore the issues and specific characteristics of leadership in Africa, as well as the global challenges and dimensions of an African leader