Experience

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  Loma systems & lock inspection

  Jul 2004 - Dec 2011

  Responsible for a department of 8 team members, ensuring accurate entry for machine and parts orders, reworks, proposal generation and follow-up and equipment refurbishment. Handled escalated situations, improved relationship with major customers, ensured extraction and delivery of KPI data to General Manager and worked on cross-functional team with Accounts to deliver timely A/R activity.

  • Manager Customer Service

    Aug 2010 - Dec 2011

  • Service Administration Manager

    Mar 2007 - Aug 2010

  • Administrative Assistant

    Jul 2004 - Mar 2007
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  Walgreens

  Dec 2011 - Oct 2015

  Div. program analyst, asset protection solutions

  Interim Executive Assistant to Div., Vice President – 2012 - PresentDivisional Program Analyst – 2011 - Present (reporting to Divisional Vice President)

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  Sears holdings corporation

  Oct 2015 - Dec 2016

  Analyst, shrink analytics

  Led forensic shrink analyst for multi-format company with over 2,500 locations. -Analysed and predictive modeling through the trending of multiple leading indicators at Point of Sale and other data sources throughout the business enterprise. -Inventory variance analysis with investigative focus on divisional, categorical, and SKU level build/burn. Organized and facilitated bi-weekly shrink meetings with Sr. Management, up to and including members of the C-suite.Educated of LP/AP and Operational Field Management on gross margin analysis,EBITDA/EBITDAR performance, predictive modeling, and LP forensics.Acted as a primary liaison between corporate and field teams – facilitating conversations and influencing points of view as a neutral party. Show less

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  Peco inspx

  Apr 2016 - Mar 2020

  Customer relationship manager
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  Harkison technologies, llc

  Jul 2017 - Dec 2019

  Customer relationship manager
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  Pack & inspect group

  Mar 2020 - now

  Business director

  The Midwest's premier packaging equipment sales agency, providing expertise and access to the top brands of packaging and inspection equipment. Involved equally in equipment sales, consulting and business management. Along with the rest of our team of five, with over 100 years of combined packaging and inspection experiences, we proudly represent:• METTLER TOLEDO Metal Detectors, Checkweighers, X-Ray and Vision Inspection• Fast Line Inspections -- Flexible pouch in-line leak detection• Nu-Clean Conveyors -- Conveying solutions, contract engineering, robotics and line integration• Effytec -- high-speed and flexible horizontal form fill and seal pouch equipment• VDL-UVA -- innovative and reliable vertical form fill & seal pouch/bag equipment• JunaPack -- rotary pouch fill and seal for premade pouchessee less Show less