Experience

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  Resolution insurance kenya

  Aug 2018 - Sept 2018

  Information technology help desk support

  Acted as the main contact for employees, addressed and resolved technical issues with their computer systems, offering timely support via phone calls. Formatted new devices, installed essential applications, and proactively updated employees' devices for optimal performance and security. Managed the deployment of software updates to align devices with industry standards.

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  Mswali

  Mar 2023 - Apr 2023

  Social media intern

  Implemented daily quizzes to boost audience engagement across social media platforms, driving increased traffic to the company website. Organized successful competitions fostering audience participation and supporting promotional efforts. Expanded social media presence, reaching a diverse audience, and enhancing brand visibility and recognition.

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  Compulynx

  Feb 2024 - Apr 2024

  Information technology intern