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Ioanna - Vasiliki Mitsi

Ioanna - vasiliki mitsi

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  • Timeline

    Jan 1997 - Jan 1998

    Product Promotion

    Great Innovation
    Jan 2001 - Jan 2002

    Contact Center Assistant of DELTA/ Nutritional Advisory Center

    DELTA FOODS SA
    Sept 2002 - Nov 2005

    Sales Representative

    Eli Lilly and Company
    Current Company
    Dec 2005 - now

    Medical Information Officer

    Elpen Pharmaceutical Co. Inc.
    Greece

  • About me

    Pharmaceutical Professional | Specializing in Medical Information

  • Education

    • Ecdl business & computing school

      2005 -
      Ecdl qualification (7 modules) and pc- typing computer science

      Activities and Societies: Basic concepts of IT/using the computer and managing files/Word processing spreadsheets/database/presentation/information and communication. Windows-Word-Excel-Access-Power point-Internet-Outlook and PC-Typing

    • Kan consulting pharma & biotech

      2021 -
      Gcp certificate/good clinical practice course (gcp) medical clinical sciences/graduate medical studies successfully

    • Infolab enterprise training

      2021 -
      Business english certificate english language and literature, general

    • 56th high school of athens

      1997 -
      Honor student 20/20

    • Dia global

      2024 -
      Medical information & communications conference

      Activities and Societies: Participated again in 2020, 2021, 2022, 2023

    • Panhellenic association of pharmaceutical industries (pef)

      2023 -
      Introduction in clinical studies

    • Kan consulting

      2021 -
      Rwd – rwe training in clinical studies

    • Diaglobal

      2020 - 2021
      Medical information & communication elearning program medical department 97/100

      Crisis Management/Medical Inquiries and Database Management/Medical Response Excellence/Product Labeling/Literature Searching/Literature Evaluation/US Regulatory and Compliance Consideration/Statistics for Medical Affairs.

    • Dia global

      2021 - 2022
      Medical affairs medical affairs 98/100

      Activities and Societies: Overview of Medical Affairs._Safety Reporting Considerations for Medical Affairs_Medical Science Liaison.Publication Planning and Development._Stakeholder Engagement Planning_Medical Inquiries and Database Management_Medical Response Excellence_Statistics of medical affairs_US regulatory and Compliance consideration_ Product labeling_Crisis management. Gain knowledge in elements of Medical Affairs including an overview of medical affairs, the role of the Medical Science Liaison, considerations for safety reporting, stakeholder engagement, development and planning of publications, compliance and necessary actions for medical information professionals.

    • Hygeia hospital (nuclear medicine department)

      2001 - 2002
      Internship in the radio-binding analysis laboratory of the department of nuclear medicine biochemistry and molecular biology (technical application and process of quality control) successfully

      Activities and Societies: Principles of radio-blocking analyzes and their quality control/Reception and registration procedures for analysis at routine level/ Performing the cycles of radio-frequency assays (indicators of hepatitis B, C,D,A, cancer indicators, indicators of thyroid function, indicators of fertility, metabolism and endocrine gland function./Practical application of quality control principles.

    • Clever_net

      2005 - 2005
      Computer application computer science

      Activities and Societies: Educational seminar /Computer sciences Windows-Word-Excel-Internet- Access-Powerpoint

    • Exact consulting and training center

      2006 - 2006
      Participation of experiential management skills development workshop & paperless office business administration and management, general

    • Hellenic open university

      2024 - 2024
      Clinical research training / clinical trials and good clinical practice

    • University of west attica

      -

    • European university cyprus

      2023 - 2025
      Master of business administration (mba)

    • University of west attica

      1997 - 2001
      Biotechnologist/medical laboratory technologist (mlt) clinical laboratory science/medical technology/technologist 85/100

      Activities and Societies: Certificate of participation in the Intensive Program (I.P.) ICP-94-UK-4049/12. "International Perspectives in Biomedical Toxicology and Public Health". (Athens, May 2-12, 1998) Certificate of Participation in the 12th Annual Haematology Conference by Hellenic Society of Haematology (November 2001). Thesis in gene therapy

  • Experience

    • Great innovation

      Jan 1997 - Jan 1998
      Product promotion

      Promoted products to clients, highlighting their key features and benefits to drive interest and sales.Supported the development of strategies to enhance brand visibility and market reach.Established and maintained positive customer relationships, ensuring satisfaction and repeat business.

    • Delta foods sa

      Jan 2001 - Jan 2002
      Contact center assistant of delta/ nutritional advisory center

      • Marketed infant and child nutrition products to healthcare professionals, ensuring ethical practices.• Provided product information and addressed customer inquiries to strengthen brand trust.• Handled customer inquiries via phone and email, resolving complaints and providing accurate product information.• Assisted in building customer trust through timely and empathetic communication.• Received extensive training on handling customer inquiries and complaints.

    • Eli lilly and company

      Sept 2002 - Nov 2005
      Sales representative

      • Promoted CNS and antibiotic products to healthcare professionals, adhering to ethical marketing practices.• Educated doctors and pharmacists on product benefits and latest developments.• Built and maintained strong relationships with healthcare providers to increase product awareness.

    • Elpen pharmaceutical co. inc.

      Dec 2005 - now

      • Deliver accurate medical information to healthcare professionals and consumers.• Train new team members regarding medical information handling.• Monitor drug safety and report adverse events in compliance with regulations.• Resolve product quality complaints in collaboration with quality assurance teams.• Represent the company at conferences and stay updated on industry trends.• Enhance client engagement using CRM tools and marketing strategies.• Simplify complex medical data for diverse audiences. Show less • Supported daily medical department operations, ensuring compliance with documentation standards.• Collaborate with marketing teams to create educational and promotional materials.• Assisted in streamlining medical communication processes within the team.• Collaborated with quality and compliance teams to meet regulatory requirements.• Helped coordinate internal projects related to medical information management.• Provided administrative support for medical training sessions and team activities. Show less

      • Medical Information Officer

        Jan 2020 - now

      • Medical Assistant

        Jan 2016 - Dec 2019

      • Marketing Assistant

        Dec 2005 - Dec 2015

  • Licenses & Certifications

    • Membership

      Medical affairs professional society (maps)

    • Membership

      Dia