Renzo Donegani

Experience

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  STUDIO COMMERCIALISTA

  Jan 2010 - Apr 2017

  IT Assistant & Accountant

  Mansione: manutenzione rete LAN ed installazione dispositivi di rete SoHo (access point, switch, stampanti/scanner); installazione e configurazione del software Microsoft Office, Sogei/AdE (Entratel e connessi), antimalware/anti-virus, CAF TFDC e CAF Doc sia in modalità Client che modalità Server, software Diario/EzJob; apertura caselle PEC tramite servizi Aruba o analoghi; gestione e configurazione account di posta elettronica (normale e PEC) tramite Outlook; predisposizione fatture elettroniche P.A.; installazione dispositivi e software di firma digitale e firma grafometrica; gestione sistemi di backup e ripristino su Server e Client; utilizzo del software gestionale PROFIS SQL; manutenzione ordinaria pc Windows (XP e 7); migrazione dati da versioni precedenti di software e/o sistemi operativi Windows; assistenza clienti con software di controllo remoto (TeamViewer e Supremo); compilazione e registrazione documenti contabili (fatture, registri corrispettivi, prima nota, ecc); circolari clienti con Word; ripartizione preventivo/consuntivo spese condominiali con Excel; invio telematico e predisposizione modello F24 e F23; iscrizione elenco VIES; compilazione ed invio telematico modello black list, intrastat, comunicazioni di intento, certificazione unica (dipendenti e lavoratori autonomi), modello AA5/6, AA7/10, AA9/12, modello 69 e RLI, comunicazione polivalente, pratiche INPS, INAIL, SUAP, StarWeb/CCIAA, RIES, ARCA/SINTEL, albo gestori ambientali, gas fluorurati; invio telematico modello 770/S, modello 730, modello unico (UPF, USP, USC, UENC), modello IRAP, modello e dichiarazione IVA, bilancio XBRL; funzioni di segreteria, accoglienza clienti e verifica antiriciclaggio. Show less

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  D'Arco Italia Srl

  Jul 2017 - Sept 2018

  Service Desk & Desktop Support

  — on-site Service Desk and Desktop Support at Aviva Italia S.p.A. —I worked in a support team made of 4 techs whose mission was to support 600 end-users about any kind of software and hardware related issues.I was mainly in charge of providing 1st and 2nd level technical support, from the creation of the ticket to its complete resolution, interfacing with other IT departments in the event that any action on their part or authorization to proceed was required.The support ranged from managing a simple access authorization to a network folder, to the complete preparation of a PC client, starting from the installation of the operating system and its configuration, to the encryption of the disk, the installation of the programs needed by the end-user, the configuration of the user's account in Active Directory, the addition of the PC in the domain network, and finally the installation at the user's desk after testing.In addition to technical assistance I was given projects that could last from 1 month up to 6 months, as in the case of the migration from Office 2010 to Office 365 that I followed entirely. Show less

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  Rekeep Digital

  May 2019 - Feb 2023

  IT Support Specialist

  — on-site IT Support Specialist at Valduce Hospital —providing direct support for the entire Hospital staff, ranging from Nurses and Doctors to the Accounting and HR departments.My duties are mainly to provide 2nd level support, such as Installing, Configuring and Maintaining Windows PC clients, printers, hospital internal software, client-server connection and Android mobile devices.I also wrote and I regularly update an internal knowledge base document for my teammates, regarding the common issues and step-by-step problem fixing instructions. Show less

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  Aditinet Consulting Spa

  Feb 2023 - now

  Ethical Hacker

  Providing security services such as:- Network Security- Web Application Security- Cloud Security- OS Security