
Timeline
About me
Higher Ed & Gov Public Sector Trailblazer l Talent Management l Engagement Manager I Operations I 2x Salesforce Certified I Merivis I Cleared - TS/SCI
Education

Southeast institute
-Personality focused treatment level 1: basic diagnosis & treatment planningThis is foundational information on communicating with different personality adaptations using a Transactional Analysis and Redecision framework.

Southeast institute
-Transactional analysis 101A powerful and transforming experience opening new vistas to understanding yourself and others. It provides a comprehensive introduction to the theory and practice of transactional analysis. T

U.s. air force institute of technology
-Master of science - ms engineering managementActivities and Societies: Sigma Iota Epsilon

Usaf air command and staff college
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California state polytechnic university-pomona
-Bachelor of science - bs mechanical engineering
Oklahoma state university
-Master of business administration - mbaPostgraduate degree focused on business administration. The core courses in an MBA program cover various areas of business administration such as accounting, applied statistics, human resources, business communication, business ethics, business law, strategic management, business strategy, finance, managerial economics, management, entrepreneurship, marketing, supply-chain management, and operations management in a manner most relevant to management analysis and strategy.
Experience

United states air force
Jan 2004 - Jan 2024Led a 20-person with 3 direct reports, managing an annual $1B portfolio and 8 significant programs to support organizing, training, and equipping 79K personnel, 1K aircraft, 12 installations, and 170 sites• Orchestrated go-to-market strategy and implementation for 38 military construction projects valued at $900M, bolstering operations for 230 aircraft at 12 installations and achieving a 25% operations increase • Completed monthly executive-level business planning reviews, providing crucial recommendations to executives on financial, security forces, construction, environmental, base house, and logistics programs • Implemented root cause analyses using multiple data sets to identify personnel shortages, proposed and secured an additional 11K workforce days to keep the $4.9 billion construction program on track• Crafted a detailed roadmap analysis covering business requirements, resource allocation, timelines, and stakeholders management, facilitating the completion of 38 construction projects worth $900M Show less Produced student development and professional coaching programs for 305 USAF Officer candidates across 8 universities, oversaw 5 courses totaling 240 annual hours, graduated 31 USAF officers, and was recognized as #2 of 8 peers by CEO• Pioneered the University Partnership Program with the United States Space Force and Chancellor’s office, setting a precedent for future university grants and 13K students to gain internships, thereby fostering inclusivity and innovation • Overhauled the recruiting plan by optimizing account segmentation, territory/campus assignment, quota setting, and marketing strategy to align with customer demographic and pipeline, to increase the propensity to transfer and join• Conducted weekly business performance and forecast calls, successfully achieved a 36% enrollment increase from 18 engagements to ensure business growth• Implemented key training metrics and built reports and dashboards to track and improve the quality of 20 USAF Instructors overseeing 139 USAF Officer candidate trainees during a 12-week leadership course• Established and executed 22 on-site, multi-day, or multi-week career employment events; 1200+ students visited future employers, completed job shadowing, and gained real work experience and network to enhance job placement rates Show less Led 32 personnel managing 15 programs valued at $270M supporting 17K personnel, 264 aircraft valued at $42B, across 22 hostile locations with $14.7B infrastructure in 14 countries. Received multiple quarterly and annual awards and ranked of #1 of 36 peers by senior leadership.• Developed and directed a Large Area Maintenance Shelter (LAMS) facility maintenance program, reaching 3,200 engineers across the USAF and 176 LAMS facilities. Key to preventing further loss of life and aircraft valued at $42B, resolved CEO’s top safety concern.• Drove a seven-year airfield repair program. Procured $700M of equipment and material. Developed and conducted semi-annually airfield repair training for 150 engineers. Enforcing the CEO’s priority for the operational readiness of eight combat bases in the Middle East.• Selected as an Investigating Officer to investigate allegations of sexual harassment and dereliction of duty. Commended by CEO for my detailed analysis, speed, emotional intelligence, critical thinking, integrity, and communications skills. Show less Led agile organization of 41 personnel of 13 different career fields and managed a $15M budget. Responsible for managing six programs across four hostile countries supporting nine operations. Awarded #2 of 7 ranking amongst my peers by senior leadership.• Championed a congressional priority program to boost the Djiboutian economy and foster diplomatic partnership. Purchased $9M of logistical material through Djiboutian vendors, surpassing $3M standard by 300%. Recognized by the US Embassy for business strategy and development efforts.• Spearheaded a $4 million USAF, Navy, and Djiboutian radar system upgrade project. The upgraded radar system was critical to the certification of Djibouti's air traffic control operations. Also, ensuring the safety of 13K annual military and commercial aircraft flights valued at $496B and 1.2M passengers. • Aligned successful resolution of a 5-year security and safety breach. Developed and executed a project to establish a 6.8-mile concrete road in a hostile environment between two locations, safeguarding the lives of 268 personnel and protecting assets totaling $411 million. Show less • Led 151 personnel responsible for operations, maintenance, and repair of facilities & utilities worth $1.7B across 3,500 acres supporting 6.8K personnel. Managed a $3.9M annual budget and 20 service contracts. Quarterly performance award winner.• Improved in-house 26K square feet airfield rubber removal program. Saved $4M annually and provided upgrade training for technicians. Securing the safety of $398M of aircraft, flying 18,872 hours annually.• Reorganized multi-agency snow removal program to plan, prepare and execute 24/7 snow removal of 57 miles of roads and 26K square feet of airstrip. Also, instituted a communication process to inform senior leaders of status updates. Enabling 100% continual flying operations and 6.8K personnel labor force.• Authored data analytics tool. Analyzed 6,245 data points of repair hours, dollars spent, remaining life expectancy, and priority level to optimize management of future man-hours and dollars spent. Critical to intelligent repair and maintenance of 125.6 miles of electric distribution, 150 miles of utility services, 57 miles of roads, and 268 facilities valued at $1.7B. Show less
Sr. Director of Enterprise Operation Support
Jan 2022 - Jan 2024Sr Director of USAF Officer Career Development & Assistant Professor, North Carolina A&T
Jan 2019 - Jan 2022Sr. Director of Enterprise Civil Engineering and Readiness
Jan 2016 - Jan 2019Sr. Director of Operation (Commander)
Jan 2015 - Jan 2016Director of Operations & Chief of Integration Planning
Jan 2014 - Jan 2016Civil Engineer Officer
Jan 2004 - Jan 2014

Salesforce
May 2024 - Aug 2024Corporate fellow
Licenses & Certifications

Ranger
Trailhead by salesforceJan 2024
Leader transition institute
Leader transition institute
Salesforce certified ai-associate
SalesforceJun 2024
Salesforce certified associate
SalesforceJun 2024
Top secret/sensitive compartmented information (ts/sci)
United states department of defense
Volunteer Experience
Shelter Manager
Issued by American Red Cross
Associated with Frank Sha, MBAVolunteer Financial Coach
Issued by Volunteer
Associated with Frank Sha, MBAMentor
Issued by Shelton Leadership Center on Oct 2024
Associated with Frank Sha, MBAEagle Leader
Issued by Team Red, White & Blue on Oct 2024
Associated with Frank Sha, MBA
Languages
- chChinese
- koKorean
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