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Carolyn Doucette, PMP

Carolyn doucette, pmp

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location of Carolyn Doucette, PMPStoneham, Massachusetts, United States
Phone number of Carolyn Doucette, PMP+91 xxxx xxxxx

  • Timeline

    Nov 2001 - Jan 2005

    Marketing Support Specialist

    MEDITECH
    Jan 2005 - Apr 2012

    Principal Consultant

    Dell Services
    Apr 2012 - Apr 2013

    Senior Consultant

    Navin Haffty & Associates
    Apr 2013 - Jul 2016

    Director of Implementation

    Forerun, Inc.
    Jul 2016 - Nov 2019

    Director of Urgichart

    Edaris Health
    Nov 2019 - Nov 2023

    ER Express Product Manager

    Harris Computer
    Current Company
    Mar 2024 - now

    Sr Implementation Project Manager

    CodaMetrix

  • About me

    Data driven Program and Project Manager driving customer success and innovation

  • Education

    • Villanova university

      2011 - 2011
      Masters certificate

    • Boston university

      1997 - 2001
      B.s.

  • Experience

    • Meditech

      Nov 2001 - Jan 2005

      Demonstrated MEDITECH’s clinical applications to prospective customers and attended industry trade shows, such as HIMSS. Provided customer training and implementation support for MEDITECH’s Laboratory, Microbiology, Blood Bank and Pathology applications.

      • Marketing Support Specialist

        Feb 2004 - Jan 2005

      • Implementation Specialist

        Nov 2001 - Feb 2004

    • Dell services

      Jan 2005 - Apr 2012
      Principal consultant

    • Navin haffty & associates

      Apr 2012 - Apr 2013
      Senior consultant

      Expert in scope development and change management; leading data-modeling and process-mapping initiatives; and designing/re-engineering processes, workflows and healthcare technology solutions. Proven ability to lead seamless implementations and deliver technical solutions improving end user satisfaction and workplace productivity.

    • Forerun, inc.

      Apr 2013 - Jul 2016
      Director of implementation

      Scaled and motivated professional services teams to provide exceptional service during all phases of the customer journey including sales, implementation, support and account management.Created PMO methodologies driving customer satisfaction and on time delivery for B2B implementations. Managed vendor relationships and integrations to achieve client success. Led interoperability solution design efforts as part of the Sales process.

    • Edaris health

      Jul 2016 - Nov 2019
      Director of urgichart

      Since Product Inception, served as “Voice of Customer” and developed product launch strategy for UrgiChart, a SaaS Urgent Care EHR Managed vendor relationships to integrate technology (IMO, First Databank, Surescripts, DrFirst, Exitcare, Intersystems) Defined and executed the UrgiChart roadmap to achieve 2015 Edition ONC certification.Orchestrated the strategic roadmap for multiple product lines (Emergency Department, Ambulatory, and Patient Engagement) to reduce customer attrition and enter generate new revenue stream Show less

    • Harris computer

      Nov 2019 - Nov 2023

      Define and manage 12+ month roadmap for ER Express patient queueing and intake solution using Agile methodologies. Implemented client advisory board and customer feedback processes to engage customers and guide product strategy. Edaris Health (acquired by Harris Computers 2019)

      • ER Express Product Manager

        Jun 2022 - Nov 2023

      • Director of Urgichart

        Nov 2019 - Nov 2023

    • Codametrix

      Mar 2024 - now
      Sr implementation project manager

  • Licenses & Certifications

    • Pmp

      Project management institute