Experience

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  Walgreen co

  May 2006 - Jul 2009

  Assistant manager

  • Core Responsibilitieso Analyzed store P&L to determine possible improvementso Managed, tracked, and established order quantities for “store-within-a-store”o Administered photo, cosmetics, pharmacy, and front-end departmentso Handled and tracked $3.6m annuallyo Determined store marketing displayso Maintained loss prevention procedures to minimize loss• Achievementso Initiated a redesign of warehouse overstock organizational system which saved approximately 25% of store workers’ timeo Fashioned merchandise displays to increase basket dollar sales by around 20%o Sustained communication with trainees after program completion to ensure continued successo Managed 10-15 employees daily Show less

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  H-e-b

  May 2009 - Aug 2009

  Management intern

  • Core Responsibilitieso Collaborated with cross-functional teams to determine project’s scale and scopeo Coordinated with department heads of marketing, scheduling, & ITo Validated Informatica PowerCenter datao Presented findings to Executive Management Teamo Managed data sets with 50,000+ points• Achievementso Saved over $2M by proposing changes which lowered waste by 20% and transferred around 100,000 hours to sales o Presented possible marketing ideas for broadening and increasing future saleso Reduced errors in department by designing and implementing original templateso Raised staff effectiveness by determining peak staffing times Show less

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  Students helping our community

  Dec 2009 - Dec 2010

  Vice president - finance

  Managed service organization financial budget of approximately $6,000.Communicate with partnering local service organizations on fundraising events on behalfof SHOC. Plan organization's fundraising events through communication of ideas and organizationof schedules.

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  Houston food bank

  Aug 2010 - Dec 2010

  Consultant

  • Core Responsibilitieso Led team of 5 MBAs for project durationo Directed scope and scale of project through consultation with company contacto Performed high-level process analysis, identification of key gaps, approach options, estimates and projected ROI.o Coordinated, directed, and reviewed feasibility analysis of 2 $200k possible IT solutions for the warehouse picking processo Organized and ran bi-weekly status meetings to determine problem areaso Conducted interviews with industry and technology experts o Aligned processes, technology, and resources to HFB’s strategic direction and growth drivers • Achievementso Increased picking accuracy and lowered product touches in the warehouse by making recommendations which were followed by the Executive Management Team + CEOo Presented operational improvements to prepare for doubling of yearly inventory turnovero Designed, developed, and implemented a Capex plano Implemented processes to improve individual thought leadership to maximize ROI potentialo Adapted to changing project priorities and pitfalls by identifying critical change opportunities and using consulting frameworks Show less

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  Wm

  Aug 2011 - Aug 2014

  Led process optimization projects for Customer Experience division. Developed business cases for future projects. Identified future enhancement opportunities and presented to directors. Facilitated cross department teamwork and built stronger partnerships.• Core Responsibilitieso Optimized Customer Experience processes through project executiono Developed projects from idea to completiono Worked with internal teams to allocate resources to projecto Provided timelines and drove results • Achievementso Developed pickup request online framework lowering inbound calls by 10%o Designed customer communications for "Proactive Communication" project - will save ~$1 million annually in avoided out dial costs o Improved first call resolution and increased chargeable instances with about $300k annual savings Show less Designed and implemented process improvement project for updated recycling program. Adaptedto changing conditions in the field quickly and efficiently. Trained field employees on newprocess for continued improvement.• Core Responsibilitieso Implemented process improvement plan at multiple locations throughout the companyo Prepared and developed materials for presenting to field employeeso Creatively assessed location for performance improvementso Compiled local results and shared progress with upper management • Achievementso Project achieved 750k EBIT monthlyo Wrote and directed company-wide training videoo Updated training “playbook” and process for improved deploymentso Became go-to “expert” for technical issues Show less

  • Project Manager - Customer Experience

    Jan 2014 - Aug 2014

  • Performance Lead - Business Solutions Analyst

    Aug 2011 - Jan 2014
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  Mckesson

  Sept 2014 - Feb 2023

  Coordinate automation opportunities across IT, finance, supply chain, and external customer facing applications.Core Responsibilitieso Ensure business and IT resources understand opportunity and organization goalso Develop and implement financial and IT design planso Communicate project status, budget, risks, and new requests with senior leadership• Achievementso Modernized supply chain route design application for faster turnaround and improved accuracyo Implemented manufacturer communication automation alleviating missed contractual goals ($1,000,000 yearly impact) Show less Develop controlled substances (regulatory affairs) portfolio organization wide responding to changing governmental regulations and internal requirements. Make prioritization decisions and execute in the best interest of the company. Drive supply chain optimizations to enhance profitability and maintain compliance.• Core Responsibilitieso Meet and exceed governmental reporting requirementso Modernize supply chain resources to provide best in class service to customerso Ensure business and IT resources coordinate on requirements and needso Communicate project status, budget, risks, and new requests with senior leadership• Achievementso Enhanced allocation program providing additional $5,000,000 yearly ROIo Modernized item substitution program delivering additional $10,000,000 yearly AOPo Closed gaps in regulatory reporting ensuring compliance and avoiding fines/penaltieso Significantly reduced project delays (red/yellow) and improved cross-team communication Show less Led corporate cybersecurity initiatives for Infrastructure division. Developed project plans and facilitated implementation related to user access, data masking/protection, and contractual data rights. Evaluated internal and external technical solutions for enterprise.• Core Responsibilitieso Oversaw project deployments related to cybersecurity initiativeso Developed staffing and infrastructure plans o Investigated and prioritized applications for deployment timeline• Achievementso Implemented data masking on priority applications on time and under budgeto Provided guidance on governmental regulations to help lower risko Avoided $700,000 in unnecessary costs by identifying unneeded external purchase Show less Led governmental compliance projects for Data and Knowledge Management division. Ensured policies and contract requirements were adhered to. Developed project guidelines and facilitated communication between developers and consumers of data.• Core Responsibilitieso Designed and oversaw department governmental compliance effortso Supported various health care initiatives such as Meaningful Use and Cancer Registrieso Developed project requirements and provide operational support• Achievementso Designed role-based access controls (RBAC) in accordance with governmental standardso Oversaw database Active Directory integration project o Devised new access request system from ground up Show less

  • IT Automation Program Owner

    Jan 2022 - Feb 2023

  • Regulatory Affairs IT Program Owner

    Jun 2019 - Jan 2022

  • Project Manager - Portfolio & Program Management (PMO)

    Jul 2017 - Jun 2019

  • Sr. Business Analyst - Regulatory

    Sept 2014 - Jun 2017
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  Kpmg us

  Feb 2023 - now

  Data operations manager