Experience

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  Consumer direct tucson​

  Aug 2015 - Jul 2016

  Personal assistant/ caregiver​

  Care for specific clients such as disabled and elderly.

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  University of arizona​

  Jul 2016 - Mar 2017

  Assist in facilitating summer orientations for incoming freshmen, transfer students, and events at thebeginning of the school year. Outbound calls to incoming students and prospective students.

  • Orientation and Welcome Leader​

    Apr 2016 - Mar 2017

  • Outbound Caller

    Jul 2016 - Aug 2016
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  Ruffalo noel levitz

  Aug 2016 - Jan 2017

  Caller

  Reach out to alumni, parents, and donors to give monetary gifts to the University of Arizona. Gifts areraised for funding purposes for the university.

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  Arizona youth partnership

  Jan 2017 - May 2017

  Public health intern

  Facilitate various health education and promotion programs, and create deliverable(s) to improve health outcomes for program participants. Conducted family strengthening-families program sessions for children and families for the Stronger Families Project. Facilitated substance abuse presentations and hospital tours at the University Banner Health ER and ICU floors for the Wake UP! Program to educate adolescents who have related a misdemeanor or felony. Created a visual for alcohol and drug-related stories and facts that can be used as a resource during Wake UP! Program hospital tours. Established relationships with after school participants, teachers, and supervisors to develop activities and lessons for rural K-8 students in the Friendly FACES afterschool program. Provided sex education and promoted healthy relationships to teenage girls in Rio Rico for the TeenOutreach Prevention program. Show less

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  Zarephath inc.

  Jun 2017 - Aug 2019

  Life skills facilitator

  Facilitate Life Skills sessions, Family Support sessions, and Respite break programs with children and families to achieve treatment plan goals and strengthen families. Monitored behaviors of 9 to 13 clients using Ansell Casey Assessment, Outcome Measurements, Mental Health Assessments, and Alcohol and Drug Assessments in order for client to achieve their treatment plan and life skills goalsCollaborated with client’s clinical team, guardian, and other parties relevant by planning and facilitating meetings to attend to client’s clinical/behavioral needsParticipated in Native American/American Indian cultural and community events by creating activities that promote health and delivering presentations on ways to promote health and wellnessCreated, monitored, and managed Life Skills Activity Book and Family Support Resource Book project as an intervention to improve treatment goal outcomes for Life Skills program Show less

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  Arizona health care contract management services inc.

  Nov 2019 - Mar 2020

  Clinical coordinator

  Provided clinical oversight to SMI 24-hr residential sites in collaboration with administration, program staff, and the compliance team. Supervised 10-15 direct reports by providing clinical training/consultation, staff development activities, and completing annual employee evaluations to component staff. Provided directives to component program staff to provide living skills counseling.Delivered behavioral health/psycho-educational counseling, living skills counseling via evidenced-based treatment, intervention and skill training programs to clients individually and in a group setting.• Developed and updated treatment and discharge plans, monthly summaries and other date collections forms. Interpreted client progress data to provide efficient services for clients to reach their treatment goals. Processed referrals, performed screenings and admissions for referred clients to SMI 24-hour residential programs. Transferred clients to recommended level of care with assistance from client’s clinical team.Reported data of clients’ progress to Clinical Director, Chief of Behavioral Services, and client’s clinical team via internal and external clinical staffings and treatment team meetings.Performed Continued Care Authorization Utilization Management Reviews with MercyCare to monitor the needs of clients in SMI 24-hr residential programs. Show less

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  Amazon

  Jul 2020 - Jun 2021

  Area manager

  Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives Manages 80-100 direct reports by providing metrics on safety, quality, and productivity to meet daily productivity rateOversees Associate Safety Committee by providing Spill training, audit training, and projects for members to promote safety among 8 connected departmentsLaunched the #1 building in the Amazon IXD Network for overall Performance and Sort Department Quality and the 1st Universal Item Sorter (20lb machine technology) for production in Amazon Collaborated with Amazon research leaders to aid the successful launch and improvement for the 1st Universal Item Sorter (20lb machine technology) resulting in increased production and decreasedemployee labor Show less

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  Native american connections

  Aug 2021 - Mar 2022

  Quality assurance specialist

  Audits and reviews medical records and EHR platform in partnership with the billing team to maintain compliance. Assists behavioral health and integrated health leadership with data extraction, tracking, and reporting. Collaborates with the Sr Quality/Compliance and Training Team to ensure the overall quality of behavioral and integrated health services in compliance to ACC and RBHA contracts, and AHCCCS/state Medicaid and ADHS regulations via monthly deliverable reports and internal and external quality improvement auditsManages date entry and reporting for company-wide surveys and client satisfaction surveys to improve overall quality of the organization. Manages the Health Information Exchange platform by uploading weekly client rosters and reporting to clinical teams on update health information regarding clients. Conducts and utilizes data validation reviews, EHR audits, data submissions, and internal reports to resolve performance improvement issues and identify training needs. Acts as the Custodian of EHR records to ensure HIPPA regulations are adhered to. Provides administrative support to the integrated clinic with data entry, tracking of inventory, and coordinating of off-site clinic events. Show less

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  Arizona department of health services

  Mar 2022 - now

  Oversees and is responsible for planning, organizing, staffing, directing, and coordinating the staff andactivities conducted within the Quality Assurance and Systems Integrity Team for the Bureau of VitalRecords.Manages the statewide systems for vital records by ensuring data quality.Train members of the team collect and submit, evaluate and code data in compliance with thenational standards. Train members to QA and process requests for access to systems and data toensure safeguarding.Perform regular developments for the statewide systems for up-to-date programming.Maintains communication with agency stakeholder and partner groups, including but not limited to:national, local, tribal, and border health agencies, and others in the public health community toaddress epidemiological and training efforts of statewide who assist in the registration and issuanceof vital events in the State of Arizona. Show less

  • Compliance Officer

    May 2023 - now

  • Quality Assurance and System Integrity Section Manager

    Mar 2022 - May 2023