Experience

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  Vangelz technologies

  Jul 2008 - Dec 2008

  Business development associate

  • Responsibility of Design, Product selection, Promotions, sales and revenue of 5 online UK shopping websites (e.g. www.rupizcompare.co.uk, and www.onlinemobilephoneshop.co.uk, etc.)• Analysis of daily, weekly and Monthly online sales and the traffic with the help of data using Google analytics and other websites.

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  One97 communications limited

  Dec 2008 - May 2010

  Support engineer-associate

  • Maintenance/Monitoring of transmission media (E1), Fault Management.• Analysis of daily call reports of the Servers, Generation of MIS• Functional Testing & Locate alarms and errors.• Technical escalation management for network Incidents and Ownership of Network Quality and Availability.• End to end resolution of Network faults which includes Hardware or Software faults, connectivity faults etc.

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  Hcltech

  May 2010 - Sept 2012

  Senior analyst

  • Worked as Deployment Engineer (L1) and Used to deployAcision’s products at various Operators globally.• Configuration & Integration of BT with Messaging Products i.e. SMSC, MMSC, MCO, MI etc.• Report Customization on SAP product Business Objects XI (BOXI) for Business and Analysis purposes.• Backup and restoration of configuration and Business Objects Customized Reports.• System readiness for internal ATP and customer ATP after successful installation & integration of system.• Preparation of documents & MOP (Method of Procedure) • Project sign off from customer after successful integration & ATP.• Implementation of Hot Fixes and version upgrade of productions sites Show less

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  Mavenir

  Sept 2012 - Nov 2018

  Customer services engineer

  • Requirements Analysis: I used to Gather and understand client requirements, business processes, and technical needs to design an appropriate solution.• Solution Design: I used to Develop a comprehensive design that outlines how different components, technologies, and systems will work together to meet the desired outcome.• Integration Planning: I used to Create a roadmap for integrating different components and systems, considering factors such as data flow, communication protocols, and security.• System Integration: I used to Implement the solution by integrating various software applications, hardware components, and services. Ensure seamless data exchange and interoperability.• Customization: I used to Modify and adapt existing systems or software to align with the specific requirements of the solution.• Testing and Validation: I used to Conduct thorough testing of the integrated solution to ensure it meets functional and performance expectations. Identify and address any issues or bugs.• Deployment and Rollout: I used to Manage the deployment process, coordinating with different stakeholders to ensure a smooth transition from development to production. Show less

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  Ericsson

  Nov 2018 - Sept 2019

  Senior solution integrator

  • Requirements Analysis: I used to Gather and understand client requirements, business processes, and technical needs to design an appropriate solution.• Integration Planning: I used to Create a roadmap for integrating different components and systems, considering factors such as data flow, communication protocols, and security.• System Integration: I used to Implement the solution by integrating various software applications, hardware components, and services. Ensure seamless data exchange and interoperability.• Customization: I used to Modify and adapt existing systems or software to align with the specific requirements of the solution.• Testing and Validation: I used to Conduct thorough testing of the integrated solution to ensure it meets functional and performance expectations. Identify and address any issues or bugs.• Deployment and Rollout: I used to Manage the deployment process, coordinating with different stakeholders to ensure a smooth transition from development to production.• Monitoring and Maintenance: I used to Establish monitoring mechanisms to track the performance and health of the integrated solution. Provide ongoing maintenance and support to address any issues that arise.• Documentation: I used to Create detailed documentation outlining the architecture, design, integration processes, and any customizations made to the solution.• Training: I used to Provide training to end-users and stakeholders on how to use and manage the integrated solution effectively. Show less

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  Mavenir

  Sept 2019 - now

  Technical architect

  • Requirement Analysis: Collaborate with clients, stakeholders, and business analysts to gather and understand the technical and functional requirements for a project.• Solution Design: Create a high-level design that outlines the architecture, components, modules, and interfaces of the proposed solution. Ensure alignment with business goals and scalability requirements.• System Integration: Design the integration of various software applications, databases, and systems to ensure seamless communication and data flow.• Security and Compliance: Incorporate security measures and compliance standards into the solution design, addressing potential vulnerabilities and ensuring data protection.• Performance and Scalability: Consider performance bottlenecks, load balancing, and scalability aspects to design a solution that can handle increased user demand and growth.• Documentation: Create detailed technical documentation, including architecture diagrams, flowcharts, data models, and specifications, to guide developers and stakeholders.• Collaboration: Work closely with development teams, project managers, quality assurance, and other stakeholders to ensure the successful execution of the solution.• Risk Assessment: Identify potential risks, issues, and challenges related to architecture and design decisions. Develop mitigation strategies and contingency plans.• Prototyping and Proof of Concept: Develop prototypes or proofs of concept to demonstrate the feasibility and functionality of the proposed solution.• Continuous Improvement: Stay informed about industry trends, emerging technologies, and best practices to enhance the architecture and design of future solutions.• Client Communication: Communicate technical concepts and decisions to non-technical stakeholders, ensuring a shared understanding of the solution's benefits and implications.• Training and Mentoring: Provide guidance, support, and knowledge transfer to development teams and junior architects. Show less